Jason Colón Email & Phone Number

Akron, Ohio, Us

Lead and manage the IT department in its work to provide, operate, and maintain equipment, services, and computing and telecommunications facilities. Responsible for all aspects of IT management and control, including supervision of IT staff; budget preparation and management; recommendations for technical acquisitions; and development of guidelines, standards and procedures. Additional involvement includes strategic planning, tactical action, and operational decision-making to efficiently fulfill the mission of the IT Department.

EAI specializes in the design, installation, and support of desktops, servers, and network infrastructure.

Kent, Ohio, Us

• Developed and lead a new Data Science course that introduces students to the fundamental principles of data science and the “data-analytic thinking” required to extract useful knowledge and business value from collected data.• Introduce students to the Cross Industry Standard Process for Data Mining (CRISP-DM) and how to apply it to and solve specific business problems using data mining.• Teach the use of Weka data mining software to provide students with a hands-on experience mining data using various techniques such as classification, clustering, and regression. • Assist students in data preprocessing tasks using tools such as Weka and KNIME.• Instruct students on how to approach business problems data-analytically and to interact competently on the topic of data mining for business intelligence.• Assess student learning through various methods including discussions, quizzes and a term project.

Solon, Ohio, Us

• Provide leadership and strategic direction to a technical team that supports mission critical business processes including ERP, order processing, data integration, ecommerce, and infrastructure.• Increased responsiveness to all business partners with revitalized Help Desk operations, using escalation models and by adding ticketing/reporting systems.• Effectively manage one of Findaway’s largest single budgets for IT CAPEX and OPEX.• Proposed and oversaw new projects and initiatives resulting in savings of over $90,000. • Proposed and led cloud-based archiving strategy for 180TB of digital assets including audio and creative content.• Successfully led the redesign, development, test, and launch of a new B2B ecommerce website using AGILE and two-week Sprints.

Hudson, Ohio, Us

• Provided leadership and guidance to technical team of 3 throughout the software development life cycle (SDLC) including planning, design, development, testing, implementation, and installation.• Ensured all project documentation was complete including software requirements, test plans, product technical reference manuals, and project status reports.• Managed multiple software development projects using the “Scientific Approach” methodology to ensure all participants know their individual and collective roles, responsibilities, and deliverables.• Designed and developed Microsoft SQL queries, stored procedures, and reports in SQL Server Reporting Services (SSRS) to support business intelligence and process improvement efforts. • Acted as business and technical liaison for the State of California DMV and both national and regional auto insurers to increase participation in the State’s Online Verification program. • Developed and implemented action plans to ensure security compliance with Ohio Safeguards Procedure Report and IRS Publication 1075 regarding tax information security guidelines.

• Successfully researched, planned, and implemented Salesforce.com CRM as well as internal workflows to support automated sales tasks. Tools were used to support new product sales, marketing, and ongoing customer service efforts.• Researched and implemented internal call center, agent call scripts, training plan, and key performance metrics. Trained agents on phone etiquette through mock scenarios and dry-runs. New call center allowed up to 10 agents to support inbound call campaigns as part of the new product launch.• Effectively developed, implemented, and tracked both general and drip marketing campaigns and creative materials for Ohio employers. The general and drip campaigns targeted over 15,000 and over 3,000 Ohio employers respectively.• Developed and successfully implemented a new sales plan involving lead prospecting, meeting strategy, and closing techniques resulting in new sales and a significant revenue increase.

Cleveland , Ohio, Us

• Successfully transitioned an existing development team of seven (7) developers from WATERFALL to AGILE, ultimately resulting in a high-performing, self-managing team delivering enterprise applications through multiple release cycles every 30-60 days.• Worked with business partners to create and maintain development backlog allowing them to easily prioritize work and “big picture” roadmap.• Instituted paired programming reducing defect rates and improving overall programming efficiency.• Worked with team members to create personal and professional development plans including quarterly and annual goals as well as stretch goals.• Managed all aspects of the design, development and implementation of a book of business transfer tool for Key’s Community Bank, resulting in a streamlined transfer process and automated customer and account updates.

• Maintained annual IT budget and provided quarterly reports to CFO.• Successfully oversaw the design and implementation of a workers’ compensation, risk management claims system resulting in savings of over $200,000 per year.• Performed internal claims systems analysis including gap analysis, requirements definitions development, use-case modeling, and contingency planning.• Created and maintained an Ohio employer database using Microsoft SQL server and publically available workers’ compensation data.• Spearheaded the planning, implementation, and claims system integration of a document imaging system resulting in enhanced employee productivity and a drastically reduced number of paper claim files.

• Was responsible for all aspects of Kirch Group Technology new business development including sales and marketing plans.• Established partnerships and VAR status with 3COM, Compaq, American Power Conversion (APC), Microsoft, and Great Plains.• Was responsible for employee hiring and management including interviews, semi-annual reviews, and incentive programs.• Provided technical consultation to clients on all aspects of business computing systems including software and hardware implementation.• Designed, deployed, and administer in-house network consisting of Netware, Windows 2000 Server, Exchange Server, and Windows 2000/XP, Linux, and Windows 9X.

Ba, Spanish Language And Literature

Mba, Business Administration And Management, General