Jason C. Watts
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Jason C. Watts Email & Phone Number

Engineer III (Functionally Acting as Senior Engineer and Team Lead) at SiriusXM Connect
Location: Ponder, Texas, United States 2 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
SiriusXM Connect
Role
Engineer III (Functionally Acting as Senior Engineer and Team Lead)
Location
Ponder, Texas, United States
Company size
86 employees

Who is Jason C. Watts? Overview

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Jason C. Watts is listed as Engineer III (Functionally Acting as Senior Engineer and Team Lead) at SiriusXM Connect, a with 86 employees, based in Ponder, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jason C. Watts.

Jason C. Watts previously worked as Senior Systems Engineer / Engineer III at Siriusxm Connect. Jason C. Watts holds Satellite Communication from U.S. Navy.

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SiriusXM Connect

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Profile bio

About Jason C. Watts

Accomplished Telecommunications Engineer with over 25 years of experience specializing in the design, implementation, and optimization of telephony and contact center systems. Expert in leading complex telephony migrations, VoIP integrations, and SBC deployments, with a strong focus on security, high availability, and performance. Adept at managing multi-vendor integrations and large-scale projects, including IVR design and emergency call routing. Proven leader with a track record of delivering cost-effective solutions, improving system efficiency, and driving operational excellence. Certified in Avaya CM/CMM, with expertise in Genesys, Mitel, Session Border Controllers, and advanced telephony protocols. TECHNICAL SKILLS• Session Border Controllers (SBCs): Oracle ACME SBC, Ingate SBC, Voice over IP (VOIP)• Telecommunications Protocols: SIP, MPLS Networking, TLS/SRTP, Header Manipulation (HMR), MIME, VOIP Protocols, SRTP Encryption• Cloud Platforms & PBX Systems: Genesys Cloud CX (assisted), 5Nine Cloud (assisted), Avaya CM 6, Genesys Engage v9, Telephony Systems• Emergency Call Routing: Intrado Emergency Routing Service (ERS), Northern 911• Toll-Free Number Management: RESPORG, Number Portability, Toll-Free Number Administration• Report Development & Analytics: GCXI, SLA Reporting• Security & Certificate Management: TLS/SRTP Certificates, Security Best Practices, TLS Encryption• Call Flow & IVR Design: Avaya, Genesys Composer, IVR Development• Contact Center Architecture, Design & Administration: Contact Center Solutions, Call Routing, ACD/IVR Design (Genesys Composer), Performance Monitoring (Pulse), Omnichannel Contact Center, Automatic Call Distribution (ACD), Contact Center Solutions Design• Project Management: Task Delegation, Team Leadership, Workload Management• Systems & Network Administration: Active/Passive Deployment, High Availability, Datacenter Management• Wireless Communication Systems: 3G Shutdown Response, Automotive OEM Integration, Telematics directly related to telephonyCERTIFICATIONS• Avaya CM/CMM Maintenance• Avaya CM/CMM Installation• Avaya Scopia• Vidyo Installation/Maintenance

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Jason C. Watts's current company

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SiriusXM Connect
Siriusxm Connect
Engineer III (Functionally Acting as Senior Engineer and Team Lead)
Ponder, TX, US
Website
siriusxmcvs.com
Employees
86
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2 roles

Jason C. Watts work experience

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Engineer Iii (Functionally Acting As Senior Engineer And Team Lead)

Siriusxm Connect

Ponder, Tx, Us

Senior Systems Engineer / Engineer Iii

Current
Siriusxm Connect

Irving, Texas, United States

Led the architecture, design, and administration of Oracle ACME and Ingate SBCs, managing the migration of multiple carriers from MPLS circuits to SIP. Ensured high availability through Active/Passive deployments across two data centers and integrated 9 external vendors (including 911 providers and Roadside Assistance) to SIP over the Internet with TLS/SRTP, implementing Header Manipulation (HMR). Assisted vendors with cloud PBX setups (Genesys and 5Nine) and correct HMR configurations.Designed and deployed emergency call routing solutions using Intrado and Northern 911, implementing HMR and MIME information to ensure connectivity with North American PSAPs. Administering over 2,000 toll-free numbers and coordinated with ATL to become our own RESPORG for efficient carrier switching. Led the technical response to the U.S. 3G shutdown, working with vehicle OEMs loss of connectivity for 125 toll-free numbers used in vehicles without alternative connections.Managing the Genesys Engage platform, including IVR call flows, audio files (MCPs), and custom marketing list objects. Developed and administered GCXI reports for SLA tracking, providing critical data to contact center management and executives.In addition to my technical expertise, I have provided leadership to a team of three engineers, overseeing the delegation of tasks, prioritizing workloads, and ensuring timely project delivery. I am responsible for managing the team's day-to-day responsibilities, ensuring that all technical objectives are met, and that work is distributed efficiently based on individual strengths and expertise. My leadership extends to mentoring and supporting team members, fostering a collaborative environment, and providing guidance to resolve complex technical challenges. Through this hands-on management approach, I have helped streamline processes and drive successful project outcomes while maintaining high standards of quality and performance.

Dec 2016 - Present
Team & coworkers

Colleagues at SiriusXM Connect

Other employees you can reach at siriusxmcvs.com. View company contacts for 86 employees →

SY Siva Yarram Siva Yarram Colleague at Siriusxm ConnectIrving, Texas, United States View → SP Sushil Pandey Sushil Pandey Colleague at Siriusxm ConnectIrving, Texas, United States View → AP Aditya Pitchuka Aditya Pitchuka Colleague at Siriusxm ConnectDallas-Fort Worth Metroplex, United States View → CB Cayne Bartoo Cayne Bartoo Colleague at Siriusxm ConnectDallas-Fort Worth Metroplex, United States View → ZW Zachary Wellwerts Zachary Wellwerts Colleague at Siriusxm ConnectGarland, Texas, United States View → TB Taris Boney, Mba, Csm, Ssm Taris Boney, Mba, Csm, Ssm Colleague at Siriusxm ConnectLewisville, Texas, United States View → KK Katie Kallas-Spyropoulos Katie Kallas-Spyropoulos Colleague at Siriusxm ConnectUnited States View → JM Josseline Melendrez Josseline Melendrez Colleague at Siriusxm ConnectDallas-Fort Worth Metroplex, United States View → BR Brandon Robinson Brandon Robinson Colleague at Siriusxm ConnectKeller, Texas, United States View → IT Inna Troik Inna Troik Colleague at Siriusxm ConnectDallas, Texas, United States View →
1 education record

Jason C. Watts education

  • U.S. Navy
    U.S. Navy
    Satellite Communication
FAQ

Frequently asked questions about Jason C. Watts

Quick answers generated from the profile data available on this page.

What company does Jason C. Watts work for?

Jason C. Watts works for SiriusXM Connect.

What is Jason C. Watts's role at SiriusXM Connect?

Jason C. Watts is listed as Engineer III (Functionally Acting as Senior Engineer and Team Lead) at SiriusXM Connect.

Where is Jason C. Watts based?

Jason C. Watts is based in Ponder, Texas, United States while working with SiriusXM Connect.

What companies has Jason C. Watts worked for?

Jason C. Watts has worked for Siriusxm Connect.

Who are Jason C. Watts's colleagues at SiriusXM Connect?

Jason C. Watts's colleagues at SiriusXM Connect include Siva Yarram, Sushil Pandey, Aditya Pitchuka, Cayne Bartoo, and Zachary Wellwerts.

How can I contact Jason C. Watts?

You can use AeroLeads to view verified contact signals for Jason C. Watts at SiriusXM Connect, including work email, phone, and LinkedIn data when available.

What schools did Jason C. Watts attend?

Jason C. Watts holds Satellite Communication from U.S. Navy.

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