Hey there! I am a results-driven consultant enabling fast-growing organizations to scale sustainably through improving operations, people processes, and workplace technology. I started my career in front-line customer service and technical support, then joined the B2B SaaS industry and spent 10 years working and leading teams in software implementation, customer success and product education at startups and mid-size companies.In 2022, I moved into operational consulting with a focus on working with digital creative agencies to help their remote-first teams work together effectively and deliver on measurable goals.Here are some of the areas I can support with:- Create sustainable business strategies to support rapid growth without overloading your team- Creating knowledge portals and documenting operational processes to improve efficiency and quality- Recruiting new team members and developing onboarding and workplace learning programs to help them get up and running quickly- Adminstering workplace technology such as Google Suite, Slack, Notion, HRIS and Learning Management Systems to free up leadership's time for more crucial tasksAre you interested in working together? Let's chat!