Jason Dale Email & Phone Number

Greater Denver Area

Focusing on Enterprise Client Asset management.

• Managed an annual department hardware and services budget of $2.5+M that included all print and pc lifecycle functions from purchase to disposal for a national sales force of 2500 users and a multi-location corporate.
• Reduced annual vendor contract spend on multi-function devices and services by $250k annually by creating and actively managing effective enterprise print policy
• Maintained service delivery targets for customers of 99% while decreasing overall configuration and deployment times by 50% over two years.
• Effectively lead multiple OS and hardware upgrades of 5,000+ users and devices at a national level
• Managed PC lifecycle policy that allowed for annual revenue generation from depreciated IT equipment

Appleton, Green-Bay Area

Leading an IT infrastructure PC support and maintenance function. Specialized in creating and improving a PC support function that purchased, configured and maintained the entire PC fleet for a fortune 500 organization. Creating and integrating our processes into an effective ITSM environment along with maintaining a 99% service level with our customers.

Greater Minneapolis-St. Paul Area

Responsible for creating an IT infrastructure PC support and maintenance function. Including the in-sourcing of PC purchase, maintenance and disposal for a fortune 500 organization

Greater Minneapolis-St. Paul Area

Responsible for systems monitoring of Windows Server and Mainframe environment. Included proactive monitoring, reporting and alerting using CA Unicenter and MOM. Specializing in creating custom scripting to alert on unique mainframe and server error conditions.

Greater Minneapolis-St. Paul Area

My responsibilities included creating and maintaining PC images using Norton Ghost, providing second level PC support, deploying Windows NT, 2000 and XP systems,