Jason Beane, Crp Email & Phone Number

Charlotte, North Carolina, United States

• Plan, staff, evaluate and direct the work of the Employee Benefit Programs (consisting of Relocation, Education Assistance, Adoption, Collections, Discount Programs), Reporting and Records Management within the ESC and.
• Demonstrate expert knowledge of the employee programs’ industry, benchmarking and Charter’s competitive position in the market place with respect to employee programs industry trends and company culture.
• Drive and develop recommendations for process and program improvements for delivering effective and centralized employee program services through the RFP and RFI processes as needed.
• Manage successful relationships with all HR functions, recruiting, AP, finance, payroll, legal, procurement, while assessing performance in accordance with SLAs and established metrics; conduct regular meetings to.
• Manage all monthly and quarterly metrics for all ESC programs and ensure accuracy and timely delivery to our leaders.

Charlotte, North Carolina Area

• Provide direct supervision and coaching to Employee Services Center (ESC) representatives, specialists and analysts.
• Provide regular metrics and status updates on all areas of responsibility to ESC leadership and make any process change recommendations.
• Ensure required departmental SOPs are updated and maintained while meeting service level agreements and ensuring compliance.
• Maintain the highest level of data integrity and confidentiality, including HR data systems, leaves time tracking, query and reporting tools and third party vendor systems support.
• Deliver ongoing performance feedback and yearly reviews to ESC representatives, specialists and analysts.
• Identify employee performance issues and work with the ESC leadership and other partners to design, implement and administer performance improvement plans as needed.

Charlotte, North Carolina

• Supports the development and maintenance of various employee programs by gathering requirements, conducting analysis, testing, and coordinating with internal and external customers to deliver high quality, cost.
• Responsible for maintaining and administering compliance to processes, policies and procedures associated with Relocation and Employee Programs
• Execute financial reporting and analysis for Payroll, Finance and Accounting teams, including distribution of monthly billing, financial, metric and ad-hoc reporting data
• Maintain successful relationships with Relocation and Employee Programs partners, while assessing performance in accordance with SLAs and established metrics

Charlotte, NC

• Monitor background checks and drug screens using internal systems while coordinating with HR field representatives on decisions with background check reviews
• Achieve and expertly navigate all record information systems within HR and Mobility platforms

Charlotte, NC

• Independently facilitate the recruiting process; provided technical and logistical support to a team of recruiters
• Coordinate new hire processing for selected candidates, including background checks, I9 verification, offer letters, and new hire orientation
• Work with various recruiting vendors supporting the recruiting process

Charlotte, NC

• Source, pre-screen, interview selected candidates and provide Hiring Managers and HR Leaders with interview feedback as well as extend offers to selected candidates
• Determine the eligibility of internal applicants
• Facilitate all background and reference check inquiries for internal and external candidates

Charlotte, NC

• Possess deep knowledge in health benefits, payroll, and education assistance in order to provide HR support to external clients
• Develop, implement and maintain processes and phone scripts for clients
• Facilitate new hire training class of 30 associates on the Multi-Process Human Resource Outsourcing basics and Open Enrollment process