• Chief of staff, leading all ministry and operational functions including human resources, finance, facilities, communications, technology, cand four childcare operations (Full-time care, PreSchool, Pre-Kindergarten and Hourly programs).• Collaborate with Lead Pastor to define organization structure that best supports the mission and organizational goals.• Supervise and manage human resource strategy, execution and processes from organizational design, position visioning, KSAO definition, candidate recruitment, selection, on-boarding, employee performance evaluation, and termination.• Serve as coach, mentor, leader, mediator, and encourager with the objective of maximizing personal strengths to reach organization goals/potential.• Led staff team health from one of the lowest results to one of the highest Net Promoter Scores (NPS) seen by our consulting group in the Church market segment.• Identify, track and analyze key performance indicators (KPIs) including financials, staff and volunteer participant to leader ratios, giving and attendance trends, and other significant milestones.• Successfully implemented LEADR 1:1 Supervisor Structure and Performance Management, EASE HR & Benefits Management, Elexio Church Management, Giving, App and Website Management tools.• Led the strategic initiative to open Calvary's first remote campus; oversee campus leadership in implementation of ministry and day to day operation.

• Cast vision, lead, develop and grow three program support functions (Graphic Design: Print, Website and Social Media Communications, Technical Arts and IT/Technical Support services) • Coordinate regularly with church ministry leaders (Children and Families, Students, Administrators, Child care, etc), worship teams (traditional, contemporary, and modern) mission teams (Mission Madness, Mexico, Operation Christmas Child) to identify communication, technical and/or program support concerns, goals and objectives and provide creative, timely solutions to each area of need• Recruit, equip, coach and supervise a team of technical volunteers which includes monthly scheduling and training in real-time problem solving, preparedness and contingency planning • Manage an extremely limited budget focused on providing low-cost in-house solutions/repairs in lieu of asset replacement• Supervise, coach and support a part-time sound reinforcement engineer • Provide day-to-day computer updates, maintenance, and troubleshooting • Create and maintain website with the goal of connecting the local community to the worship life at Central

• Maintained and developed client relationships through providing consistent, high quality finish-work, while listening and adapting to project concerns and timelines• Inspected potential job sites and provided an estimate based on client needs presented in a request for bid, architectural plan, in-person and/or via site inspection• Coordinated with project superintendent regarding project scheduling, materials management and project execution • Developed, maintained, supported, and upgraded desktop computer and network needs• Provided ongoing, on-site technical support and guidance to a company with limited technical aptitude

• Facilitated small group work sessions with executive-level management, working through complex business problems and strategic decision making• Created, designed and delivered executive summary presentations to senior management team produced from client work sessions• Researched and presented data on-demand as requested by client personnel • Designed and developed creative journals synthesizing client work into an easy to use deliverable

• Co-designed decision making sessions with account team and clients by identifying objectives and creating a tailored approach for solution development• Managed revenue for 20 accounts by delivering high-quality, timely results to our clients, preparing budgets, and reconciling expenses for each facilitated session• Conducted regional contract employee annual reviews and performance improvement plans• Assisted in the on-boarding of new contract workers and also the termination of those not meeting stated objectives and levels of service• Led the design, development, review, and production efforts of executive summaries and web journals