Consultant Manager
CurrentCONSULTANT MANAGER (October 2010 - Present) • Directed the design and development of a custom reporting solution to measure and demonstrate success of specialized programs to an healthcare insurer's largest corporate clients • Managed the careers, staffing, and development of dozens of experienced management and technology consultants • Drove the execution, analysis, and action planning for the annual employee satisfaction survey leading to substantial improvements in multiple… Show more CONSULTANT MANAGER (October 2010 - Present) • Directed the design and development of a custom reporting solution to measure and demonstrate success of specialized programs to an healthcare insurer's largest corporate clients • Managed the careers, staffing, and development of dozens of experienced management and technology consultants • Drove the execution, analysis, and action planning for the annual employee satisfaction survey leading to substantial improvements in multiple targeted areas including staffing, people management, and trust in leadership• Chosen to create an internal Talent Management function over a 3-yr period 2013-2016) - focused on developing and owning all employee-related processes while also developing leader capabilities as our leader base expanded from 25 to over 100 • Designed and implemented a staffing process that maximized collaboration while creating more efficiency in our business model • Leveraged a wide variety of information sources and data visualization approaches to drive a better understanding of talent with the senior leadership team for more targeted results • Created and managed a performance process unlike any other in the consulting industry - focused on the performance and growth of each individual as opposed to the traditional laddering and posturing of favorites • Served as the local advisor to our North America President and Founder, focusing on employee engagement and culture CONSULTANT (July 2005 - October 2010) • Managed workstreams of a global service and repair network standardization with multiple vendors across six continents • Developed a customer segmentation plan and approach for the CMO of a global insurance company • Awarded a patent for a customer-centric diagnostic software solution • Led a team of 30+ consultants to ideate and deliver on numerous continuous improvement initiatives Show less
