Jason Carroll Email & Phone Number

San Francisco, California, Us

• Develop Salesforce value propositions that align with customers’ business strategies on digital transformation and cloud adoption.• Assist customers in business planning and strategy by focusing on business capabilities and maturity. Understand customer needs, company's products/services and match them with best-in-class technology to define a north-star target state.• Lead key discussions around change programs from both business and technical perspectives.

Us

• Created and led Salesforce.com COE (Center of Excellence)• Implemented B2C solutions for Retail Banking, Retail Lending, Branch Enablement, Contact Centers, Workflow Automation for Operations, Risk, Compliance, and vanilla CRM• Implemented B2B functions for Loan Origination, Treasury Management Onboarding, Loan Application and Approval, and a Customer-facing Digital Portal.• Led Commercial Lending and Treasury systems.• Implemented Product Model and Agile methodology.

Eden Prairie, Minnesota, Us

• Implemented a new customer portal, enabling the creation of new products and markets. This portal, delivered on time, was the year’s most important initiative for Kroll Compliance.• Created and implemented a comprehensive, multi-year strategy to transform dozens of outdated systems into a few modern ones, streamlining customer and operational processes.• Recruited by the Kroll Ontrack CEO, a former Lawson colleague, to transform Kroll Ontrack’s systems. Role was later expanded to include all Kroll businesses globally.• Implemented Salesforce.com for CRM, to automate workflows, build customer portals, and more. Spoke at Dreamforce.

New York, Ny, Us

• Quickly transformed a five-country, 100-person IT Application Development department from a transactional, project-at-a-time group to a strategic business partner, through reorganization, creation of an applications strategy, redesign of development processes, and establishing key business relationships.• Implemented packages, including Lawson software, and custom-developed customer-facing web applications, including the new Lawson Marketplace, which industry analysts praised as redefining the way ERP vendors go to market in the future.• Retained through 2011 to lead the integration of Lawson and acquiring company Infor's systems.

Us

• Partnered with the business as a member of the Executive Team to transform IT from a transactional, back-end group to a core business asset generating top-line sales. Reported to CEO.• Improved quantifiable output of the 105-person IT department (80 employees, 25 consultants) by 70% while staying 2% under IT’s $23-million expense and $5-million capital budgets.• Created and received board approval for a new IT strategy, which included technology (SAP,.net), process (Agile, portfolio management), and people, to align IT with company goals.• Improved morale in IT from 2.3 to 3.8 (on a 1-to-5 scale) on the annual employee survey.

St. Paul, Minnesota, Us

• Led the 40-person, Global Application Development organization with responsibility for supply chain, finance, human resources, data warehousing, and web applications.• Led the infrastructure architecture selection for a $160-million SAP implementation.• Managed a $24-million IT budget, including all global applications and infrastructure.

Worldwide, Oo

Senior Project Manager for a $1-billion medical device company, Cleveland, Ohio and London, England, 2003 - 2004• Led a 120-person, $37-million, 10-country implementation of Sales, Call Center, and Field Service system.Senior Project Manager for a $2-billion medical device division, Düsseldorf, Germany, 2001 - 2002• Co-led a 25-country, $70-million implementation of an integrated SAP and Siebel system.• Led integration testing for a 160-person Siebel/SAP project.Project Management Lead, major Swiss bank, Basel, Switzerland and London, England, 2000• Led international team of all project managers on $200-million project to build a Pan-European, Internet-enabled brokerage/bank from scratch for one of the largest banks in the world. CIO Strategy, high-net-worth brokerage firm, New York, New York, 2002• Led evaluation team to perform a review of the CIO, per the CEO’s request. Evaluated IT strategy, organization, infrastructure, and all development projects. Reported results to all CXOs, including strengths and recommendations for improvement.Architect, major health insurance company, Baton Rouge, Louisiana, 2002• Scoped, planned, and designed a 25-person project to implement a CRM system as a front end to all legacy applications in a 500-seat call center.Quality Assurance, large municipality, Texas, 2002-2003• Reviewed four-year SAP implementation every three months. Provided impartial review of the project, listing strengths and areas of concern, as well as recommendations.Project Manager, printing company, St. Paul, Minnesota, 1999• Managed engagement to implement all systems for $100-million project to reengineer the core business of one of the largest printing companies in America.

Director, Marketing Systems and Data Warehousing, 1997-1999• Led a 16-person, $1.9-million, 18-month project to build a Data Warehouse Environment from scratch, including architecture, staffing, application development, database administration, and corporate-wide customer contact.• Planned strategic direction for all future content and architectural Data Warehouse projects.• Implemented 30-person, 40,000-hour, $3-million, 3-tier client/server project on time to transform corporate strategy from retail to membership industry.Manager, Marketing Systems, 1995-1997• Managed team that developed new profitability system. Before the system, buyers were paid bonus on margin percent only. The new system included forty variables that had been ignored. Result: costly products were discarded, and $2.5 million was added to the corporate bottom line.

Eagan, Mn, Us

Manager, Large Application Development, 1995• Lead Large Project Development department of 20 people developing CICS applications against IMS and DB2 databases on MVS platform.• Managed $800,000 budget for department cost center.Project Manager/Team Lead, 1993-1995• Delivered 15,000-hour PowerBuilder project on time to 500 users.• Designed and led construction of PC interface to legacy mainframe reporting systems.Programmer / Analyst (while employed through SKAMP Consulting) 1992 - 1993• Designed and programmed Decision Support application.