Jason Clair Email & Phone Number

Teesside

Working with companies to help implement, improve or support their Microsoft platform. Primarily working with the SharePoint, Dynamics 365 for Sales, Customer Service & Marketing modules, and the Power Platform stack.

Billingham, UK

After a departmental restructure, my role was updated to allow me to concentrate on CRM systems. My role involves speaking with the users to understand their requirements and help them find out what the system can (and cannot do). I then take their requirements and use a mixture of out of the box functionality & customizations to make the system work as.

Billingham, UK

My main responsibility within Johnson Matthey is the creation of systems which allows the users to concentrate more on their work than having to use the IT systems. This task is completed using SharePoint, Dynamics CRM and custom coded applications where necessary.My role also involves SharePoint administration as well as some MSSQL administration.

Stillington, UK

During a yearly review it was decided that my job title should be changed to better reflect the duties I carry out on a daily basis. There is still a level of support, but now it is mainly aimed at applications I have developed.My time at Darchem has allowed me to gain experience with a range of technologies including SharePoint 2007 & 2010 (Foundation &.

Stillington, UK

My main role within Darchem Engineering (Esterline Engineered Materials) is to create electronic forms which will allow the company to move to a fully electronic system. These forms are created using a range of technologies including: - Microsoft SharePoint - Microsoft InfoPath - ASP.NET (C# / VB ) applications. Other duties include debugging and updating.

During the final months of my course at university I was offered a part time position at Johnson Matthey Catalysts. My role was to help reduce the number of help desk tickets that had been raised during a recent roll out of a new operating system and new version of Microsoft Office.Although I was brought in primarily to deal with upgrade issues due to my.

Continuing with development of the user management tool for my final year project at university. Aiming to add a web-based front end to the tool, fix any bugs that have been found and add more functionality.This is volunteered work and no financial compensation has been accepted for this project.

Service Desk: Answering phone calls and e-mails. Resolving issues encountered by users from all over the world using various methods of connection such as RSA, Wireless in the office and wired in the office.Intranet Development: Developing the intranet for use by the ICT department. Updating and maintaining existing features.Application Development: Solely.

Contacting customers to find out why they had fallen behind in their contract payments. This also involved assessing whether they could pay but wouldn't, would pay but couldn't or if they had been sold an illegal contract.Often involved negotiating with upset customers who believed the level of service they had received beforehand was not up to scratch.

Bachelor’S Degree, Information Technology & Networks, First Class With Honours

Education record