Strategic Leadership: Specializing in mechanical/product design, fabrication consulting, and technology solutions.Design Mastery: Apply expert SolidWorks skills to create precision-engineered designs, leading product development from concept to completion.Material and Process Advisory: Provide guidance on material selection and manufacturing processes to optimize product functionality and cost-efficiency.Workflow Optimization: Assess and refine engineering and manufacturing processes to enhance productivity and efficiency.3D Printing Innovation: Employ advanced 3D printing for rapid prototyping, significantly speeding up the development process.Tech Solutions Development: Integrate AI and custom programming to elevate product capabilities and introduce innovative solutions.Client Partnership: Cultivate enduring relationships with clients, offering customized solutions that exceed expectations.Trend Analysis and Application: Stay updated on industry advancements, applying the latest techniques and tools to maintain ProTech3D's competitive edge.

Training-Facilitate training on liquid handling platform installation, service, verification, and method development.Oversee the development of training procedures, protocols, and course materials.Deliver employee and customer training sessions.Product Development-Oversee the design, prototype, and fabrication of new products to meet customer specifications and requirements.Recommend and implement improvements to existing products, services, and devices.Maintain rapid prototyping/3D printing workshop and related capabilities.

• Perform installation and service repairs on integrated laboratory robotics systems.• Conduct performance evaluations of automated pipetting systems.• Undertake effective management of inventory required for service activities.• Generate all pertinent documentation in accordance with GLP, GMP, etc .• Managed customers in four different territories; Northwest US, Bay Area CA, Boston MA, NY/CT.• Prepare technical notes on improved service techniques.• Research and recommend new technologies to aid in field service effectiveness.• Manage customer and service call data in CRM system.

• Provide phone support for grating/filter based line of micro plate instrumentation.• Primary contact for support on product line within North America• Responsible for technical service launches of new products in North America• Responsible for coordinating field service repairs on micro plate equipment• Troubleshooting and repair of grating/filter based instruments in repair depot (hands on)• Provide training on micro plate instrumentation to field service engineers and support staff

• Installation, setup, and acceptance testing for line of Spectroscopic Ellipsometers • Provide service and support for product line (responsible for entire east coast)• Phone support of product line• Assembly, testing, calibration and alignment of Spectroscopic Ellipsometers• Perform measurements of customer supplied samples • Design and maintenance of database to track customers and service issues• Provide technical support and perform upgrades and repairs for company workstations• Responsible for managing inventory of all repair parts in both East Coast and West Coast offices

• Provide service and support for high tech telecommunications test stations• Work with Agilent Technologies Optical Spectrum Analyzers and Tunable Lasers• Install, configure, and administrate network in company branch office• Provide technical support and perform upgrades and repairs for company workstations• Work with thin films deposition monitoring equipment• Mechanical design of thin film deposition tooling

• Create, process, and administrate all Engineering Change Orders• Maintain engineering documentation including assembly drawings and BOMs• Maintain customer support database• Update user and service manuals• Opto-Mechanical component design and specification

• Opto-Mechanical design of optical instruments• Responsible for design of spectrometers, spectrographs, and hyperspectral imaging systems• Generated engineering documents including part drawings, BOM's, parts lists, and assembly drawings for a number of programs• Assembled prototypes of instruments and systems (hands-on)• Administrated company network systems • Provided tech support for software and hardware related computer problems

• Opto-Mechanical design of optical instruments• Responsible for design of spectrometers, spectrographs, and hyperspectral imaging systems• Generated engineering documents including part drawings, BOM's, parts lists, and assembly drawings for a number of programs• Assembled prototypes of instruments and systems (hands-on)• Administrated company network systems • Provided tech support for software and hardware related computer problems