Jason G. Email & Phone Number

Boston, MA, US

New York, New York, US

• Responsible for all corporate systems infrastructure, including server hardware, network, storage, hypervisors, and other network systems in global studio and corporate datacenter environments.
• Architect datacenter buildouts and upgrades, inclusive of power and cooling, physical construction, structured cabling, and rack layout/design.
• Establish and maintain infrastructure standards to ensure consistency and repeatability across a global network.
• Manage a mixture of break-fix and project work to support the organization’s priorities and ensure high availability of corporate infrastructure.

Bedford, MA, US

• Architected, configured, and maintained core infrastructure systems and services, including VMware vSphere (ESXi) clusters, Horizon VDI, Active Directory, ADFS, ADCS, DHCP/DNS, Microsoft SQL clusters/availability.
• Maintained enterprise network security systems and services, including firewalls, intrusion detection systems, cryptography, and monitoring.
• Created and maintained network and systems documentation, including topology diagrams, administrative procedures, and knowledgebase articles.
• Managed complex, interconnected information system lifecycle upgrades and replacements.
• Performed research on new technologies, project planning, and project management.
• Researched and resolved high-priority escalations for various network and information systems-related issues.

Bedford, MA, US

• Conducted hardware refresh, repair, and inventory of Windows and Mac machines.
• Served as the first point of contact for users seeking technical assistance over the phone or in person.
• Resolved issues through the use of troubleshooting via targeted questions and diagnostic techniques.
• Escalated unresolvable issues to the second-tier team after thorough troubleshooting and documentation.
• Ensured classrooms, offices, and common areas were free of technology issues.

Bedford, MA, US

• Facilitated student learning and understanding of course material and concepts via group and one-on-one tutoring sessions for all courses in the Information Technology (ITC) and Computer, Software and Network.
• Assisted Information Technology/Cybersecurity program faculty with developing and implementing course projects and other material.
• Attended all course meetings for requested courses determined to require additional support on a per-semester basis in order to provide in-class assistance to students in labs/lectures.
• Provided out-of-class support via email and phone to maximize student success.
• Prepared quizzes, handouts, and additional learning aids for students to utilize during tutoring sessions.

Wilmington, Massachusetts, US

• Analyzed, researched, and documented potential information security threats through proactive use of security information and event management (SIEM) tools.
• Investigated and correlated alerts, warnings, and logs from various IT applications, including Microsoft 365, to create a full view of security incidents and anomalies across a multinational, publicly traded.
• Published weekly information security awareness newsletters for consumption by IT staff and company executives.
• Installed, configured, and tested information security systems and applications.

Master Of Business Administration - Mba, Information Technology

Master Of Science - Ms, Security Studies: Cybersecurity Concentration

Bachelor Of Science - Bs, Information Technology

Associate Of Science - As, Information Technology/Cybersecurity