Jason G. Email & Phone Number

Boston, Ma, Us

New York, New York, Us

• Responsible for all corporate systems infrastructure, including server hardware, network, storage, hypervisors, and other network systems in global studio and corporate datacenter environments.• Architect datacenter buildouts and upgrades, inclusive of power and cooling, physical construction, structured cabling, and rack layout/design.• Establish and maintain infrastructure standards to ensure consistency and repeatability across a global network.• Manage a mixture of break-fix and project work to support the organization’s priorities and ensure high availability of corporate infrastructure.

Bedford, Ma, Us

• Architected, configured, and maintained core infrastructure systems and services, including VMware vSphere (ESXi) clusters, Horizon VDI, Active Directory, ADFS, ADCS, DHCP/DNS, Microsoft SQL clusters/availability groups, IIS web servers, print services, SharePoint, and Microsoft 365.• Maintained enterprise network security systems and services, including firewalls, intrusion detection systems, cryptography, and monitoring.• Created and maintained network and systems documentation, including topology diagrams, administrative procedures, and knowledgebase articles.• Managed complex, interconnected information system lifecycle upgrades and replacements.• Performed research on new technologies, project planning, and project management.• Researched and resolved high-priority escalations for various network and information systems-related issues.• Configured, secured, and maintained critical network/systems infrastructure including switches, routers, servers, storage arrays, access points, IP/analog telephony, and network access control, across a multi-campus network.

Bedford, Ma, Us

• Conducted hardware refresh, repair, and inventory of Windows and Mac machines.• Served as the first point of contact for users seeking technical assistance over the phone or in person.• Resolved issues through the use of troubleshooting via targeted questions and diagnostic techniques.• Escalated unresolvable issues to the second-tier team after thorough troubleshooting and documentation.• Ensured classrooms, offices, and common areas were free of technology issues.

Bedford, Ma, Us

• Facilitated student learning and understanding of course material and concepts via group and one-on-one tutoring sessions for all courses in the Information Technology (ITC) and Computer, Software and Network Technology (NST) departments.• Assisted Information Technology/Cybersecurity program faculty with developing and implementing course projects and other material.• Attended all course meetings for requested courses determined to require additional support on a per-semester basis in order to provide in-class assistance to students in labs/lectures.• Provided out-of-class support via email and phone to maximize student success.• Prepared quizzes, handouts, and additional learning aids for students to utilize during tutoring sessions.

Wilmington, Massachusetts, Us

• Analyzed, researched, and documented potential information security threats through proactive use of security information and event management (SIEM) tools.• Investigated and correlated alerts, warnings, and logs from various IT applications, including Microsoft 365, to create a full view of security incidents and anomalies across a multinational, publicly traded organization.• Published weekly information security awareness newsletters for consumption by IT staff and company executives.• Installed, configured, and tested information security systems and applications.

Master Of Business Administration - Mba, Information Technology

Master Of Science - Ms, Security Studies: Cybersecurity Concentration

Bachelor Of Science - Bs, Information Technology

Associate Of Science - As, Information Technology/Cybersecurity