CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to perform sentiment analysis and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before.

After 2+ decades working with every size BPO in any location, I help Brands find the right fit when it comes to choosing a BPO partner and I help Software companies build a Go-To-Market BPO motion selling to and through Business Process Outsourcers.

ArenaCX is a global BPO marketplace platform where companies build, sustain, and scale their CX operations.

CollX (pronounced “collects”) is the fastest way to figure out what your sports cards are worth. Snap photos of them and instantly get the current market price. Add them to your collection and track your overall portfolio value. You can even buy, sell, grade, and trade your cards with other collectors.

RunSafe Security is the pioneer of a patented cyberhardening transformation process designed to disrupt attackers and protect vulnerable embedded systems and devices. With the ability to make each device functionally identical but logically unique, RunSafe Security renders threats inert by eliminating attack vectors, significantly reducing vulnerabilities and denying malware the uniformity required to propagate.

Managed the entire go to market partner sales team of 6 partner sales executives in the AMER region covering BPOs, Regional System Integrators, VARs, DMRs and Tech Alliance partners.

Led a team of 3 Partner sales executives selling to and through BPOs/MSPs/PEOs in the AMER region.

Helping Zendesk reach new heights through the development and execution of BPO partner programs focused on a world-class partner ecosystem that drives growth, ARR and achieves strategic objectives.

Augment is a leader in customer experience-driven artificial intelligence (AI). Augment’s human-in-the-loop AI uniquely empowers your employees to deliver a superior customer experience by surfacing the best information and answers across the enterprise in real time.

Wilke Global is the leading global supplier of Customer Relationship Management (CRM) systems for Consumer Affairs/Customer Relations departments of Consumer Packaged Goods (CPG) companies. We offer a fully integrated CRM platform that simplifies and streamlines the capture of every consumer inquiry whether that is via letter, phone, email, chat, SMS/Texting or mentions found in the Social Media sphere.

I managed a sales team that sells On Demand Data into the Retail, DRTV, Outosurce Contact Center and Consumer packaged good verticals.