Driving customer-focused product design with 2+ years of experience boosting usability by 70%+ through user research for SaaS for a 500k+ user base with clients such as the US Dept of Defense. Some of my major design accomplishments include:• Revealed 47-60% of users shared the exact same biggest pain point, needing to access specific links from their profile page. Leveraged design and frontend skills to deliver to the users in 1 workday.• Conducted card sorting to reveal 38% of page titles failed to be comprehended by 80% or more users in our flagship product, serving 500k+ users. Guidance given based on card sort results.• Aligned confusing customer requests in just 5 wireframe prototype iterations, putting a project back on the map that was at a standstill for 3+ years.• Established as the #1 indispensable UX/UI asset for our most intricate product, a 60+ page application.• Tracked down an average of 5 accessibility issues in development for every 1 experience worked.• Always offering design services to Christian missions and anti-trafficking/anti-p*rnography non-profits in need.I get excited about delivering positive impact to product vision and communication between engineering and the customer by designing data-driven, UI, Figma product prototypes based in UX research.I love connecting with new people, you can reach me at jasonseeks@pm.me.Interests: Coding (currently building a vector design tool based on grids), Reading (currently reading Crime and Punishment), Crafting Leather Goods (wallets, belts, pouches, etc.), Podcasts (I love The Minimalists and Deep Questions with Cal Newport)
