Jason Landry Email & Phone Number

New York, New York, Us

I serve the organization as a leader in safeguarding the brand and reputation of the company, while enhancing the customer experience through improved ethical practices and complaints management.• Manage global ethics matter data and reporting/analytics (Cognos) on risks (Operational, Employee, Compliance, Finance), handling (Investigations, Discipline, Closure), and metrics (Volume, Substantiation, Taxonomy, Business Group, Region)

Dallas, Tx, Us

I transformed the regulatory compliance strategy of the organization, partnering with executive leadership to define the customer journey and build a roadmap to ensure a best-in-class experience aligned with standards, guidelines, and compliance requirements. I built relationships with key regulatory agencies, including OCC and CFPB, serving as the company representative.

Charlotte, Nc, Us

During my tenure with the company, I drove enhanced practices and process improvements across all lines of business, delivering complaint management functions that exceeded regulatory guidelines and ensured compliance. I cultivated a center of excellence throughout the organization, utilizing data-driven metrics, real-time reporting, and collaboration across business verticals to achieve enterprise goals and objectives.

Palo Alto, Ca, Us

Mba, Finance

Executive Education, Negotiation And Competitive Decision Making

Bs, Finance