ResiXperts is a private equity backed residential services provider of heating and cooling, plumbing and electrical services in the Southwestern US. We are partnering with strong companies and investing to accelerate growth.

Led a team of 60+ sales team members in 14 markets across the Southwestern United States. Tasked with developing and executing a data driven, strategic sales strategy to increase market share and revenue. Leveraged employee engagement, training, and reporting to effectively collaborate and perform at a high level. As a member of the executive leadership team, I was responsible for driving the overall company sales operations.Key Achievements:•Centralized sales operations for 9 acquired companies in multiple state markets with different sales operations into a consolidated program by standardizing processes and procedures along with successfully launching tools such as Salesforce, Conga, ALNdata.•Shifted from a reactive and uncoordinated to proactive and coordinated sales/BD approach to aggressively pursue untapped national, regional, and local recurring revenue opportunities. •Transitioned sales efforts from primarily General Contractors to end-users including building management companies.•Achieved $188M in revenue in 2022 vs. $182M budget by driving new construction and service sales pipelines capitalizing on existing business relationships and creating new opportunities along with proficient forecasting. •Built a NFS national brand strategy.

Delivered quality guidance and direction to team of 36 managers and more than 500 team members for day-to-day operations, including sales production, field installation, and service operations. Ensured successful sales programs and processes by executing operating efficiencies and dynamics. Formulated data-driven reports and regular communicate with RVP and key stakeholders while participating in forecasts and budgets for area. Contributed to enhancing customer experience by recommending innovative and cost-effective solutions and demonstrates strong commitment for ADT. Established and implemented robust talent management plan, including talent assessment, selection, empowerment, coaching, motivation, and retention of top talent.Key Achievements:· Commended by top management for exceeding operations budget by delivering 1500 new installations and conducting 9000 service calls monthly.· Spearheaded overall aspects regarding management of $120M in revenue with profit and loss.· Achieved sales growth and operational excellence by establishing robust strategies aimed at driving new business development organically for residential and small business.· Received recognition for increasing customer growth while reducing net customer attrition, 109% to budget, resale rate 111% for 2021.· Managed 3G radio swap project, led area through completion of 3G radio swap project to ensure customer continued connectivity and reduce customer attrition (81K radios swapped/customer conversions in 22 months).· Achieved operational excellence by assessing areas of redundant processes and implementing continuous process improvement initiatives.

• Responsible for leading a team of 16 managers and 150+ team members for day-to-day operations including sales production, field installation, service operations, and administration.• Managing 90 million in revenue with P&L responsibility• Accountable for developing action plans to meet or exceed sales and operational goals to drive new business development organically for Residential, Small Business, Commercial and Fire Safety services • Delivered new business development for multiple lines of business including residential, small business, commercial, and fire safety services that resulted in meeting and surpassing sales and operational goals.· Managed sales and operations for Burglary, CCTV, Access Control, Fire Suppression, and Fire Sprinkler Systems• Top 10 Area General Manager - 2017, Certified ADT Mentor - 2018

•Supported the strategy, development and execution of the regional business plan and human capital strategy for the Residential sales channel•Led a team of 32 sales managers and 300+ sales representatives focusing on driving new levels of organic growth by improving self-generation, closing percentages and disciplined daily activity•Worked directly with the sales managers to grow their leadership skills to maximize their efforts through exceptional talent development, effective communication and collaboration•Create a customer obsessed culture where our #1 goal was to exceed our customers’ expectations and create customers for life

•Travel extensively to branches nationwide to conduct training sessions with Sales Representatives focusing on improving prospecting skills for new business and closing a higher percentage of appointments•Conduct training programs with Sales Managers guiding them on how to be more effective in managing their sales teams•Assist in development of new training programs including design of training tools, formal presentations, handouts and handbooks•Exercise control and manage expenses involving travel, equipment and other direct influences related to annual budget, purchases or contracts•Model and champion ADT values by maintaining a safe environment for the discussion and resolution of value-related issues and concerns

•Led a multi-functional team of 70 team members in various lines of business which included residential, commercial and inspection sales along with technical operations•Responsible for adaptability, innovation and decision-making to drive sales and installations•Conducted recruitment and hiring of sales, administration, and technician positions•Exercised control over install investment by managing branch budgets and controlling expenses •Recognized for contributions for record-setting sales figures and new account development.•Increased Sales and Operations efficiencies from a branch ranking of 38 to consistently rank in top 15 year over year.•Branch of the Quarter - Q1 2008, Q3 2008, Q2 2009, Branch of the Year Runner Up – 2008, 9x Install Pacesetter

•Led a team of 12 Residential/Business Security Sales Consultants•Maintained an average of 110% total sales efficiency utilizing direct marketing efforts•Continuously recruited, trained and mentored sales consultants •Demonstrated an unwavering commitment to customer service, increased customer base while maintaining premium service levels with existing accounts•Exhibited a high level of problem-solving skills, carried out team member performance analysis •Residential Sales Branch of the Month - January 05, July 06, Nov 07