* OnBase API / C# engineer for various customer projects* Develop custom applications to meet client need.* Build integrations for various third party partners (Workday, Infor, DocuSign, BizTalk, SAP, PeopleSoft, iCIMS, etc.)* Assists National Support in revolving support issues for various customers* Responsible for learning BizTalk and EIS in order to advance company services* Assist team members in learning OnBase and help on various projects

* Stepped in as team leader pro tem while team leader was on special assignment.* Additional responsibilities included: + Providing project quotes to various clients on a multitude of project types + Mentoring and leading a team of software engineers of various experiences levels + Attending / Participating in various leadership meeting and completing assigned tasks

* Developed in-house applications using C#* Project manager for all IT related projects* OnBase Administrator / API Developer* Responsible for maintaining and supporting all city owned computers, cell phones, printers, and servers* Maintained relationships with all vendors and processed all orders.

* Used C# to create and modify existing nUnit tests and MSTest for the public and private OnBase APIs including backend application server tests.* Provided training and continuing support to new employees and seasonal interns* Participated in various SCRUM projects * Provided training and continuing support to new employees and seasonal interns* Provided support to technical support with customer issues escalated to Quality Assurance * Presented and lead technical courses for customers and partners at various technical conferences held in Westlake and the annual conference held in Orlando, FL or Las Vegas, NV.

* Performed on-site installation and repairs of computer equipment such as desktops, printers, plotter, PDA, monitors, etc in homes and places of business.* Setting up wireless networks using routers, access points, wireless cards, and any other equipment needed in homes and places of business.* Assisted multiple home and business clients in one day.

* Create solution for district made software that had written in glitch.* Handle executive level support issues for superintendent and her staff* On-site contact and lead technician for all customer complaints and questions.* Install, configure, support and upgrade new and existing Dell desktop computers for Cleveland Municipal School District.* Train in-house and client desktop technicians on pre-installation through post-installation procedures.* Meet with client project and departmental managers on status and planning of deployment of computer upgrades.