Jason Easterling Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

𝐓𝐞𝐚𝐦 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧𝐬:- Facilitated traditional scrum ceremonies, project initiatives, collaborative sessions, cross-team software releases. - Decomposition, sequencing, story splitting patterns, AC, DOR, DOD, QA guidelines, risk scoring & mitigation planning, strategic experimentation.- Trend analysis, patterns & anti-patterns, impediment removal & tracking, protecting the team’s focus, work pace & morale. - Improved efficiency with templates for user stories, common tasks, deployments & communications.- Grew the virtually distributed team through their natural development stages (forming, storming, norming, performing).- Upheld framework integrity.- Data-informed, evidence-based leadership.- KPI Reporting: deployment frequency, cycle time, code shelf time, completion %, burndown, avg. velocity, bug count/defect rate, team health (morale) metrics. - Managed quality, scope, release, communication, conflict, stakeholder, risk & workflow.𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧𝐬:- Facilitated brainstorming sessions, production support swarms, teach-backs, knowledge transfers, continuous improvement COPs.- Knowledge management: runbook creation, consolidation & logical organization.- Streamlined processes & reduced waste (lean).- Onboarded new team members (scrum masters, product owners, engineers, managers).- Mentored others on the Org’s processes.- Coached on agile mindset, values, best practices & scrum theory.- Supported other scrum masters.- Aided leadership.- Azure DevOps (ADO), ServiceNow (SNOW), Confluence, Continuous Integration/Development (CI/CD), DevOps.

Nashville, Tennessee, United States

Contracted services provided to eviCore Healthcare. See eviCore for experience and contributions.

Nashville, Tennessee, United States

- Scouted, hired & coached a virtually distributed team of full stack, front end, QA, & DB engineers.- Led external consultations to gather requirements from industry leaders connected to our product concept.- Translated feedback into refined goals, product vision & roadmaps.- Communicated vision with mind maps, wireframes, concept art & technical drawings.- Decomposed product into detailed epics, features & stories into a value-prioritized backlog.- Facilitated scrum ceremonies, brainstorming & working sessions, development of AC, DOR, DOD, QA guidelines & team agreements.- Managed business activities with pull-based Kanban methods.- Consulted QA for automated Test-Driven Development plans covering incremental AC.- Advised lean development concepts to reduce waste.- KPI reporting & lessons learned knowledge management.- Achieved key MVP milestones.- MS Teams, Trello, Team Foundation Server (TFS), SharePoint, Figma, React, Angular, .NET, Oracle.- Agile, Scrum, Kanban, Lean, Extreme Programming (XP), Test Driven Development (TDD), Continuous Integration/Development (CI/CD).

Nashville, Tennessee, United States

- Subject Matter Expert and Product Owner for Systrack.- Gathered and analyzed requirements from stakeholders. Converted business objectives into project plans (waterfall)/backlog (agile).- Engineered flow of telemetry data to support various projects including our team AI efforts.- Led global enterprise projects for ingestions, integrations, optimizations, migrations, software, SaaS, procurements, installs & decoms.- Knowledge management: created our "One Team" templatized lessons learned repository.- Coordinated with other product owners & migration teams on integration & cloud migration projects. - Orchestrated releases with other teams, change & risk management boards.- Developed templates and plans for systems, processes, communications, registers, change procedures, risks & issues.- Created the project management information system (PMIS), activities, boards, templates, & reports to support a large 20k database migration program.- Re-architected Systrack’s global infrastructure reducing hosts from ~100 to 15, minimizing support complexity & risk of incidents. - Optimized data collection configurations, reducing database congestion & decreasing bottlenecks.- Automated self-healing actions, mitigating risk, impact to end users, reducing support ticket volume for help desk.- Developed, analyzed & delivered KPI/status reports for stakeholders.- SaaS, Jira, Confluence, Azure DevOps (ADO), ServiceNow (SNOW), Systrack, Splunk, UberAgent, Kafka, SQL, Powershell, GitHub/Lab.- Waterfall, Agile, Software Development Lifecycle (SDLC), Process Improvement.

Nashville, Tennessee, United States

- Subject Matter Expert and Product Owner for Systrack.- Gathered and analyzed requirements from stakeholders. Converted business objectives into project plans.- Architected and maintained the global enterprise collection of approx. 2 trillion data points daily. -- Basis of estimates: 5k data points, collected every 5 seconds, 9 hrs/day for 75k machines (5000*720*9*75000 = 2.43 trillion)- Collaborated and maintained data integrations with other applications. - Implemented optimizations to minimize bottlenecks & maximize flow.- Configured risk mitigation mechanisms such as global database redundancy programs.- Identified opportunities and deployed self-healing triggers & automations.- Performed health checks, quality assurance, unit, system & post-release testing.- Developed SQL reports for stakeholders to aid critical business decisions.- Trained teams for data analysis, diagnostics & issue resolution.- Knowledge Management: contributed technical drawings, process diagrams, best practices & troubleshooting techniques.- Systrack, Jira, Confluence, ServiceNow, MySQL, SQL Server Reporting Studio (SSRS), Powershell, Software Development Lifecycle (SDLC).

Brentwood, Tn

- Installed, configured, maintained & decommission multi-server systems for Electronic Medical Records (EMR) & staff applications. - Configured and deployed mobile applications via mobile device management (MDM) solutions for 7,500+ devices.- Followed Software Development Lifecycle (SDLC) best practices for 100+ applications- Scoped requirements and designed Enterprise-level solutions per business needs.- Built and maintained DEV, UAT, and QA environments for pre-production development & testing. - Created business-aligned test cases and plans for user acceptance testing.- SQL database configuration & regional, load-balanced redundancy planning. - Performed risk analysis to identify areas for improvement relative to stakeholders’ risk appetites.- Liaised between product owners and development teams to ensure requirements are met prior to deployment.- SOX and HIPPA compliant system migrations.- Developed, deployed & maintained automations.- Led security hardening projects.- Developed SQL Server Reporting Studio (SSRS) reports to meet stakeholder needs.- Knowledge management: contributed to the knowledge repositories. Ensured projects remained HIPPA/SOX compliant.- Internet Information Services (IIS), SaaS, LANDesk, HMX Vision, Soti MobiControl, JAMS, MoveIT, IPSwitch, PointClickCare, CareTracker

Nashville, Tn

- Subject Matter Expert for Amazon Web Service (AWS) releases.- Developed processes & procedures to stand-up the Company’s Technology Operations Center (TOC).- Analyzed systems, logs, and real-time monitoring tools for root cause, variance, regression & impactful trends.- Drove ticketing and response process for incident, request & change queues. - Provided escalation support for multiple LOBs. - Gathered business requirements and designed solutions to increase operational excellence & minimize risks.- Executed deployments, upgrades, configurations & optimizations.- Knowledge management: contributed to knowledge repositories with technical drawings, best practices & troubleshooting techniques. - Maintained 95% service level agreements (SLA) uptime for 1000+ SaaS products hosted across 1000+ on-prem & cloud hosts.- Amazon Web Services (AWS), SaaS, Splunk, PRTG, Spectrum, OpNet, Apache, MySQL, PHP, Win Server, Linux, SQL Server, Citrix

Brentwood, Tn

- Consulted services to premier clients, gathered requirements & developed catered plans.- Installed, configured & supported multi-server enterprise Workforce Management solutions for multiple Fortune 500 Companies. - Performed health checks, quality assurance, user acceptance, unit, system & post-deployment testing. - Collaborated with development teams for requirements, test cases, defect resolution, and client enhancement requests.- Assisted client problem solving, root cause analysis (RCA) & custom solutions.- Analyzed client scheduling, tracking, and forecasting data for alignment with business requirements & developed strategic optimizations.- Custom SQL reporting for stakeholders to provide deeper analytic services. - Reviewed contracts & ensured contracts were met.- Knowledge management: contributed to internal and customer-facing repositories with technical drawings, documents, best practices & troubleshooting techniques. - eWorkforce Management Suite, Empower, Real Time Adherence (RTA), MySQL, Win Server, SQL Server

Tennessee, United States

- Consulted clients for both startup and seasoned businesses about their business type, goals, long term strategy, and design needs. - Converted their requirements into designs: logos, business cards, brochures, flyers, promotional materials, designs for web.- Developed their business identity and artistic continuity strategy.- Full service: concept -> draft -> approval -> final design -> proof -> approval -> print & deliver- Adobe Photoshop • Illustrator • InDesign • MS Office • HTML • CSS

Brentwood, Tn

- Thoroughly identified customer needs through a series of personally catered questions.- Provided expert advice respective to their lifestyle, functional requirements, use cases, how long they expect the product to serve their needs compared to their rate of growth, and budget. - Matched the customer to a complete package that fulfilled their needs, including any professional services to install, configure, and setup. - Recommended any services and warranty plans that would enhance or protect their purchase.- Provided technical expertise to Best Buy staff and customers.- Assisted other departments as needed with sales, inventory, open/close duties, to maintain a pristine workplace and high customer satisfaction.- Awarded with the “Top Sales” badge in computer department several times during my tenure.

Nashville, Tennessee, United States

- Translated clients’ project requirements into a clear deliverable vision. - Lead for animation domain (motion) on client projects.- Provided creative direction, pre-3D conceptual art, character designs, storyboarding, style, color, feel, motion, and emotion.- Built 3D models from concept art, created texture maps, developed dynamic F/X procedures, compositing, and rendering. - Brought the client vision to “life” through the magic of animation.- Collaborated with the other team members for project alignment.- Developed productivity workflows for an optimal production process.- AutoDesk Maya • Discreet Combustion • Adobe Photoshop

Associate Of Science - As, Business, 3.9

Activities and Societies: Phi Theta Kappa Honors Society

Computer Animation For Film + Games / Digital F/X

Activities and Societies: Animation, Modeling, Rigging, Rendering, F/X AutoDesk Maya, Discreet Combustion, Adobe Photoshop

Design For Web & Print, Design & Development

Activities and Societies: HTML, CSS, Dreamweaver, Adobe Photoshop, Illustrator, InDesign