•Develop, create and implement sales, operating, marketing, software training content and delivery.•Create team culture while supporting and spreading the LIVE IT! customer service philosophy.•Coordinate with regions to identify areas of opportunity and create/implement appropriate training strategies.•Implement corporate training programs, policies, and procedures. •Support company initiatives through training programs.•Analyze training program effectiveness and submit reports along with recommendations. •Lead developer, facilitator and /or host for assigned programs, training workshops, modules, or events.•Visit communities periodically to connect with the field to evaluate additional training needs. •Assist in coordination and facilitation of annual company leadership conference. •Coach, develop, and collaborate with property management leasing teams.

•Oversee the direct marketing, advertising, promotions, collateral design, and production for the Southeast communities. •Assist with business development, client relations, underwriting budgets and RFP presentations.•Oversee design and implementation of signage, collateral materials and marketing plans for stabilized and new construction properties.•Assist stabilized and rehab communities experiencing marketing/occupancy challenges.•Analyze leasing reports on a weekly basis to anticipate and combat downward occupancy trends.•Develop, track, and analyze the cost effectiveness of different advertising mediums. •Meet and maintain relationships with advertising vendors.•Educate and train region on new marketing initiatives, programs and technology.•Assist in project management of various social media marketing initiatives.•Lead and execute property branding and re-branding projects.•Help train and prepare materials for Marketing and Social Media courses.•Analyze marketing reports to stay apprised of rent and marketing trends.•Develop, maintain, and evaluate leasing programs.•Shop comps to stay abreast on the marketability of floor plans, amenities, prices, and current market trends.•Assist with personnel recruitment and special promotions.•Assess and recognize employee performance.•Coordinate and assist with new property transitions and marketing setups.•Attend owner’s meeting and provide marketing materials as needed.•Assist with new development design, branding and floor plan review.

Community Manager•Analyze and interpret current market and economic trends.•Implement short- and long-range marketing and leasing strategies to achieve occupancy and revenue goals. •Evaluate financial statements, review current/projected marketing information, and access operational reports to establish historic and predict performance patterns for the property. •Met or exceeded NOI for 15 consecutive months along with surpassing budgeted occupancy. •Increased revenue by 11%, exceeded NOI by 20%, and decreased controllable expenses by 12% for the fiscal year. •Increased effective rent/sf by $.22 on new leases. •Received a SatisFacts survey rating of “Superior” with the highest survey results within the Owner Investment Portfolio.District Marketing Manager: *Developed, created, and implemented a variety of marketing programs. *Designed brochures, direct mail pieces, magazine, flyers, and websites.*Tracked Google analytics and coordinated SEO programs.*Created and implemented marketing tracking programs, audits, and checklists.*Maintained communication with senior leadership and teams to ensure marketing activities aligned with owner/client goals. *Provided leadership, coaching, and outlined initiatives for leasing and marketing associates.