Accountability and support for 6 regions throughout South Texas by advancing and gaining market share in home modalities. Focus on the operations of clinics team including hiring, conducting performance reviews and employee relations. Develop complex sales and development plans with strategies related to new markets, public speaking and identify ideal marketing expenditures. Profitable Results: • 2017, #1 in the entire company for census growth. • Tasked with growing one of the poorest performing divisions to the third highest in gross profit. • Increased patient census by 73% through community outreach, physician partner education, as well as empowering leaders to make significant decision making on the business.

As the Regional Director, I oversaw operations for a cross-functional team of 20 office staff and 600+ field employees across four offices. As such, I mobilized personnel to function at their highest potential through relationship development, transparent coaching, accountability, performance evaluation, and corrective action planning. Further, I oversaw the delivery of strategic initiatives to optimize community home healthcare, workers’ compensation, employee relations, compliance, and client relations. Moreover, I strategized alongside leadership and staff to implement organizational improvements that increased profitability.Following is a short list of some of my accomplishments within this position: ♦ I led the development and administration of survey research to maximize compliance with DADS regulations, leading teams to achieve no major citations during a three-year tenure.♦ I executed the first ever Private Pay business venture to capitalize on new, robust revenue streams.♦ I spearheaded negotiations to present and secure a business partnership with an industry-leading Managed Care Company, driving market share growth while increasing client census by 32 in six months.♦ I conducted P&L analysis and reporting, identifying areas for improvement and developed action plans to impact P&L.♦ I continuously offered expert team building and training initiatives to improve employee retention rates.

As the Area Manager, I directed operations and cross-functional teams to drive the significant business growth through marketing, business development, and vendor relations. Further, I oversaw contract negotiations to secure new partnerships while managing client needs assessment, revenue forecasting, and business planning. Following is a short list of some of my accomplishments within this position: ♦ I oversaw the development and execution of marketing plans that surpassed sales objectives while outperforming competitors; drove a $1.9M+ growth in private pay revenue and a $650K+ expansion in bottom-line profit.♦ I harnessed team strengths through staff training and development initiatives, leading personnel to capitalize on new areas for revenue growth and achieve the highest revenue for state Medicaid programs.♦ I executed a new checks and balances system that aligned payroll and billing processes and conserved $40K+ in costs. ♦ I oversaw staff training for a newly designed and implemented high-yield marketing cycle. ♦ I recognized by senior leadership through a promotion from Supervisor to Area Manager after only four months

As a Partner and Manager, I oversaw all restaurant operations and business functions for 4 managers and 80+ staff through ethical and influential leadership, monitoring operations to ensure organization, inventory control, sanitation, quality control, resource availability, and superior client services. In addition, I tracked, managed, and reported operating budgets to identify areas for cost control.Following is a short list of some of my accomplishments within this position: ♦ I earned the “Presidential Award” two years in a row due to initiatives that resulted in 6% profit margin growth.♦ I was recognized as the youngest manager to achieve record-breaking progression to management across 400+ locations. ♦ I instituted an innovative staffing plan that maximized employee retention, resulting in reduced labor costs and the lowest staff turnover rate in the area. ♦ I managed staff training and performance evaluations while ensuring compliance with training standards. ♦ I slashed company expenditure, minimized waste, and drove sales growth through inventory management, resource allocation, process overhaul, and inventory issue resolution.