Jason Eger Email and Phone Number
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With years of executive experience, I stand out for my steadfast dedication to operational excellence and strategic leadership. Navigating intricate business landscapes is where I excel, and I bring a dynamic perspective to enhance organizational efficiency and foster sustainable growth. At the core of my leadership philosophy is the belief in cultivating a collaborative and innovative corporate culture. I thrive on creating an environment where cross-functional teams flourish, ensuring that strategic initiatives are executed with precision. This commitment reflects not only in my professional approach but also in the results I deliver.Throughout my professional journey, I have harmonized operational strategies with broader business goals, ensuring the smooth integration of processes and delivering significant outcomes. Infused with strategic foresight, decisive decision-making, and a relentless drive for continuous improvement, I am ready to enhance your organization's operational capabilities and play a vital role in its sustained success.The following are highlights of my experience: ➤ Minimized delivery times by a remarkable 75%, amplifying customer journey during the delivery phase by aligning product vision with business operations, managing resource allocation, and implementing growth strategies.➤ Significantly increased efficiency and generated cost savings of $10M+ by optimizing delivery operations.➤ Expanded the project management team by 300% in 2021 through strategic leadership and talent acquisition efforts and instituting robust processes centered around quality and effective communication.➤ Orchestrated a remarkable 90% year-over-year revenue growth from 2014-2016, meticulously identifying revenue drivers, monitoring opportunities, and securing new business in collaboration with the business development team.Passionate about navigating intricate business terrains with a dynamic perspective, I have consistently delivered meaningful results. My capacity to merge strategic foresight with decisive decision-making has proven instrumental in fostering success and fostering a culture of continuous improvement. I welcome you to connect with me on this platform or through email at jasoneger@yahoo.com. Together, we can make a meaningful difference.Expertise: Community Building & Engagement, Community Relationship Building, Effective Liaising, Program Support & Strategic Direction
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Chief Operating OfficerCareforce RecruiterPittsburgh, Pa, Us
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Chief Executive OfficerSpearphish Nov 2024 - PresentPittsburgh, Pennsylvania, United StatesAs CEO and President of Spearphish, I lead our mission to empower businesses by transforming raw data into actionable insights. I oversee the development and execution of our strategic vision, ensuring our SaaS platform delivers exceptional value to our clients. My responsibilities include driving product innovation, scaling operations, and fostering a customer-first culture. By focusing on data-driven solutions, I help businesses personalize customer engagement, optimize sales funnels, and unlock new revenue opportunities.
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Vp Customer Technical DeliveryMedable, Inc Nov 2023 - Jan 2024Pittsburgh, Pennsylvania, United StatesSpearheading as the Vice President of Customer Technical Delivery, I take the lead in orchestrating the technical delivery landscape for our clients. My role involves providing strategic leadership to ensure seamless project execution, effective communications, and efficient team management, all while keeping a vigilant eye on managing costs to enhance customer satisfaction and service excellence. A notable accomplishment during my tenure was the remarkable reduction of delivery times by 75%. This achievement was made possible by aligning the product vision with business operations, optimizing resource allocation, and implementing growth strategies. The result was an amplified customer journey during the delivery phase. To further drive efficiency and cost savings, I optimized delivery operations, resulting in tangible savings of over $2 million. This not only contributed to financial health but also showcased a commitment to operational excellence.In fostering seamless customer platform adoption and elevating retention rates, I championed innovation and implemented processes, corrective actions, and product enhancements. These efforts were strategically aligned with measurable Key Performance Indicators (KPIs), ensuring that our initiatives had a quantifiable impact. A significant milestone in my role was achieving profitability targets and benchmarking the realization of the first profitable quarters. This success was the outcome of streamlining budget preparation and spearheading the initiation of revenue forecasting, growth, and tracking initiatives. -
Vp Product RevenueMedable, Inc Jul 2022 - Nov 2023Pittsburgh, Pennsylvania, United StatesProviding guidance as the Vice President of Product Revenue, I held a pivotal position as the key communication liaison for product releases to the executive leadership team. One of my core roles was to ensure transparent information dissemination while also focusing on enhancing platform readiness and service delivery excellence to fortify margin growth. A key achievement of mine was when I streamlined the prioritization of product launches by fostering collaboration among cross-functional teams, including product, delivery, engineering, and business development teams. My strategic approach to engineering and executing operating mechanisms facilitated a smoother and more efficient product launch process.In driving return on investment for the product roadmap, I consistently exceeded targets through the implementation of robust project governance, effective collaboration, and the establishment of a meticulous tracking process. This approach not only ensured the success of individual projects but also contributed to the overall profitability of the product portfolio. Recognizing the value of subject matter expertise, I captured and integrated invaluable insights into product releases. This was accomplished through the implementation of effective communication strategies, promoting accountability, and conducting thorough risk management analyses for stakeholders.
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Vice President Project ManagementMedable, Inc Jan 2021 - Jul 2022Pittsburgh, Pennsylvania, United StatesIn my capacity as the Vice President of Project Management, I took the lead in directing project management initiatives and streamlining the integration of cross-functional operating mechanisms, which improved transparency in project status and, at the same time, allowed for the proactive resolution of customer issues, ensuring optimal project outcomes. A pivotal accomplishment during my tenure was the expansion of the project management team by 300% in 2021. This accomplishment resulted from my strategic leadership, focused talent acquisition efforts, and the implementation of robust processes emphasizing quality and effective communication.To enhance predictability in revenue streams, I developed and implemented a comprehensive revenue-based forecasting model, which ensured the scalable expansion of delivery teams, contributing to overall operational efficiency. Throughout project lifecycles, I fostered a cohesive and informed approach by integrating comprehensive systems for revenue generation predictability, project tracking, and streamlined communications to all stakeholders. This initiative significantly contributed to informed decision-making and elevated the overall success of projects. Collaborating with subject matter experts, I played a crucial role in providing invaluable insights into the feasibility of commercial opportunities. This collaborative effort enabled our team to make informed decisions and strategically pursue viable ventures.
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Vice President, Organizational Readiness|Site LeaderErt Dec 2016 - Jan 2021Greater Pittsburgh AreaIn my role as the Vice President of Organizational Readiness, I led the charge in successfully implementing new/acquired product deliveries. This involved assembling and guiding a specialized 3-person implementation team while concurrently overseeing a dynamic team of 150+ members to ensure the attainment of business goals and objectives. Recognizing the importance of career development, I elevated career progression and competency-building processes through the implementation of an operational career ladder, providing clear pathways for professional development and skill enhancement. In response to the need for proactive customer complaint mitigation, I successfully established the Corrective and Preventive Action (CAPA) process. Simultaneously, I optimized the system downtime communications process, ensuring a seamless customer experience. Furthering the commitment to career progression and competency-building, I introduced an impactful operational career ladder. Additionally, I integrated a strategic top-down/bottom-up communication framework, fostering a culture of collaboration and engagement within the organization. -
Vice President Project ManagementErt Jan 2014 - Dec 2016Greater Pittsburgh AreaIn my tenure as the Vice President of Project Management, I took the helm of global project management initiatives spanning various business lines. Guiding a team of 9 direct reports and over 400 members, I navigated the intricacies of project execution with a keen focus on achieving outstanding results.A notable achievement during my tenure was the exceptional 90% year-over-year revenue growth achieved from 2014 to 2016. This success was the outcome of my meticulous approach to identifying revenue drivers, monitoring opportunities, and collaborating effectively with the business development team to secure new business. Recognizing the significance of customer loyalty, I implemented a Net Promoter Score (NPS) methodology, resulting in an impressive 50% year-over-year increase in customer loyalty across all service lines.To fortify our customer relationships, I introduced a comprehensive customer response process. This initiative included the integration of surveys, improvements in phone communications, and a thorough analysis of loyalty metrics. These efforts collectively contributed to the establishment of enduring connections with our valued clientele.
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Sr Director Account ManagementErt Jul 2012 - Jan 2014Pittsburgh, PennsylvaniaIn my capacity as the Senior Director of Account Management, I spearheaded relationship management initiatives for our premier clients, overseeing a team of 11 direct reports. My leadership approach emphasized the optimization of productivity and efficiency, utilizing metrics tracking, the implementation of Standard Operating Procedures (SOPs), and strategic forecasting. Under my leadership was the establishment and growth of an 11-person relationship management team. Through the deployment of innovative retention programs, we achieved an impressive $50M in year-over-year repeat business, concurrently reducing late invoices by 30% through targeted accounts receivable efforts.
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Vp, Customer ExperienceInvivodata Apr 2011 - Jul 2012Pittsburgh, PaPresiding as the VP of Customer Experience, I drove sales growth by implementing innovative customer retention policies and establishing customer governance programs. My focus on developing Standard Operating Procedures (SOPs) tailored explicitly for account expansion contributed to the overall success of our sales initiatives. A noteworthy achievement during my tenure was closing deals worth $10 million in revenue from key accounts. This accomplishment was the result of my dedicated efforts in client management and providing comprehensive sales support.
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Director Of Client ServicesInvivodata, Inc Aug 2006 - Aug 2011As the Director of Client Services/Account Management, I spearheaded global customer service operations, overseeing Project Management, Relationship Management, Customer Training, Technical Support, and Supply Chain Management. Managing a team of over 40 staff members and collaborating with three outsourcing partners, I effectively navigated and streamlined diverse facets of client services. Notably, I successfully reduced support expenses through strategic vendor negotiations. An essential contribution during my tenure was elevating the repeat business rate to an impressive 80%, achieved through the implementation of new customer-centric organizational processes. This initiative not only enhanced customer satisfaction but also contributed to the company's overall success. To optimize the gross profit margin, I implemented innovative pricing strategies and orchestrated cost reduction programs, ensuring a healthy and sustainable financial performance for the organization. -
Product Manager/Sales EngineerInvivodata Sep 2004 - Aug 2006I developed strategic business plans while guiding new products and services through Product Life Cycle process. I collaborated with Product Development team, field sales representatives, and business partners, integrating products with several medical devices. Key accomplishments include:-Grew product reach through in-person demonstrations of products and services to potential clients.
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Project ManagerInvivodata Jul 2002 - Sep 2004Implementation of software products and services into the clinical drug trials.Account Management of the clients for the respective projects and responsible for health of entire project.
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Sr. ConsultantCore Technology Partners Feb 2000 - May 2002Served in Business Analyst role for a benchmarking measure of the derivatives business for middle-tier southeastern bank.Served as Project Manager for multi-million dollar Equity Trading/Soft Dollar group in order to convert firm from one Parent Corporation to another.Acted as Project Manager/Business Analyst for multiple FX Internet-based trading applications for a leading international financial institution.
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Project ManagerFirst Union 1999 - 2001
Jason Eger Education Details
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Business Administration -
Hotel, Motel, And Restaurant Management
Frequently Asked Questions about Jason Eger
What company does Jason Eger work for?
Jason Eger works for Careforce Recruiter
What is Jason Eger's role at the current company?
Jason Eger's current role is Chief Operating Officer.
What is Jason Eger's email address?
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What is Jason Eger's direct phone number?
Jason Eger's direct phone number is +121597*****
What schools did Jason Eger attend?
Jason Eger attended Penn State University, Penn State University.
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