Jason Berk Email & Phone Number

Los Angeles, CA, US

Glendale, CA, US

• Led and managed the performance of five QA teams, a staff of 24, across multiple web and mobile products and marketing campaigns in a fast-paced production environment.
• Refined testing mechanisms and QA processes to achieve greater efficiency, while working alongside cross-discipline leadership to define and implement waterfall and agile project management methodologies.
• Collaborated on user experience updates to maximize subscription related KPIs.
• Researched and implemented new tools and automation software to optimize testing efforts.
• Structured the QA organization within the Marketing department, defining reporting structure, roles and responsibilities, and paths for individual growth.
• Drove coordination with the design, engineering, and project management teams to ensure quality throughout the entire software development lifecycle (SDLC) to create exceptional user experiences.

Glendale, CA, US

• Developed and documented a directory of quality standards, how-to guides, product information repositories, and other resources used across the entire organization.
• Created ticket tracking requirements to establish and maintain an organized system for all products.
• Engineered creative solutions to address issues and clear roadblocks to deliver projects on time.
• Managed, coordinated, and integrated code releases for projects from departments across the company.
• Employed resource management in creative ways to balance the workload to meet stakeholder expectations and deadlines.
• Managed and updated platform coverage to efficiently cast the widest net to ensure quality standards are met.

Glendale, CA, US

• Managed stakeholder expectations for projects in QA and provided visibility into our process and progress to present status updates.
• Assessed staffing needs and trained new hires to get them up to speed and contributing to the team.
• Deployed and managed test environments for Marketing development testing and for all releases.
• Wrote reviews and conducted check-ins with QA staff to discuss areas of growth and manage their career paths.
• Set up test devices to run through in-app purchase testing for Apple, Google, and Amazon apps.

Glendale, CA, US

• Devised strategies and test plans to execute thorough, thoughtful, and creative testing.
• Coached team members to grow their QA skillset, solve problems, and take initiative in test execution to elevate team performance and foster collaboration.
• Coordinated with producers and engineers to ensure project requirements were executed and delivered.
• Conducted analytics testing to validate relevant BI metrics and trained team members to utilize analytics testing tools.

Glendale, CA, US

• Wrote and executed test plans for web and mobile application testing on Windows, macOS, iOS, and Android platforms, while writing, compiling, and assigning bugs.

• Produced and hosted a weekly 3-hour radio program and processed new music arrivals for the station.
• Worked with the station's Loud Rock Director to perform administrative duties.