Jason Lucas Email & Phone Number

Orlando, Florida Area

• Veteran owned company• Schedule and assign duties to maximize workflow.• Our company cleans carpet, tile, and furniture upholstery; we also repair furniture internal framework and cloth for the Mount Dora, Orlando, Central Florida, areas all at very affordable prices.

Orlando, Florida Area

•Expanded total territory by over 50% in the first 2 months and increased company profits by double.• Scheduled and assigned duties to maximize workflow• Our company cleans carpet and furniture upholstery; we also repair furniture internal framework and cloth. We do this for the Orlando, Lakeland, Tampa, St. Petersburg, and Clearwater areas all at very affordable prices.

Orlando, Florida Area

• Implement and maintain departmental procedures and workflow to improve efficiencies• Supervise and coach team of 18 sales representatives, monitor queue and track calls waiting and abandonment rate• Increased productivity and efficiency by minimizing talk time with the introduction of a search tool that was created• Resolve customer service inquiries, and complex issues• Book hotels, activities, car rentals, and flight reservations for guests calling on an inbound line

Orlando, Florida Area

• Qualified previous hotel guests to attend Hilton’s Vacation ownership tour and sold vacation packages• Exceeded Hilton’s Call Center weekly goals, maintained top 10% of call center in sales volume• Worked in Hilton’s Special Project outbound team selling vacations to RCI guest and past resort guest• Sold over 1 million dollars volume of timeshare in just under 2 years, and won shining star award 2009

Greater Atlanta Area

• Managed, reviewed & signed appraisal reports, coordinate and assign appraisals for a team of 4• Evaluate property values by researching market data; then developing an opinion of value• Developed/ charted monthly goals, created flyers, designed company logo, networked office equipment•Created company website, developed system to log assignments, data entry, records & forms management

Greater Atlanta Area

• Assisted customers by demonstrating and selling vehicles while always maintaining a positive attitude • Prospected for new clients, answered phone calls for sales, assisted with Internet sales, logged sales opportunities• Calculated monthly finance payments for customers, managed aftermarket sales options for sales team• Assisted General Sales Manager with advertisement and prospecting ideas, created a monthly newsletter• Maintained a strong knowledge base of all Saturn models and their options, exceeded monthly sales goals

Dayton, Ohio Area

•Assisted Command Post support staff with a range of tasks including: preparing, controlling, and processing written communications; publications, forms, records, & workgroup management

Albuquerque, New Mexico Area

•Monitored and managed information system programs•Provided customer service to assist in operation, restoration, and configuration of information systems•Assisted Squadron Commander support staff with a range of tasks including: preparing, controlling, and processing written communications; publications, forms, records, & workgroup

Computer/Information Technology Administration And Management

Management Information Systems, General