All phases of Medium and Heavy Duty truck restoration, and repair.

Prepared and submitted municipal bids.* Handled customers requests via phone, fax and e-mail.* Consistently maintained CSI in the top 10% nationally.* Worked with managers and owners to develop and implement marketing strategies.2002

Maintained a database of approximately 1,800 existing leases.* Composed letters to existing lease customers to advise them of early termprograms and specials.* Inspected and appraised vehicles upon lease termination.

Handled majority of turnovers from salespeople.* High rate of sales for extended service plans for new and used vehicles.* Completed and followed through on repair orders for new and used vehicles.* Coordinated vehicle delivery with the service and prep departments.* Handled lease renewals and lease buyouts.* Coordination of ideas with general manager and dealer principal to increase showroomtraffic and sales volume.

2000 New York State Contract Winner (389 Vehicles).* Ranked third (3rd) in Fleet vehicle sales (2000).* Received the prestigious Legends and Leaders 300/500 award.* Personally coordinated with Fontaine to build the first production SuperCrewzer in the U.S.* Continuously held top 10% CSI ratings.* Strengthened sales force by tracking ups and overseeing follow-up.* Maintained a profitable new car department.* Coordinated new car ordering and allocation through factory.* Responsible for maintaining a 300-400 new car inventory.* Held weekly motivational sales meetings.* Developed daily, weekly, and monthly spiffs, bonuses and incentives.* Addressed customer concerns to maintained high CSI throughout the sales department.* Active participant in quarterly Half-A-Car Program training.* Consistently ranked #1 for ESP and finance ratio in the zone.* Oversaw dealership's internal leasing department.* Responsible for upkeep of 0% contract returns.* Responsible for reviewing and breaking down delivery paperwork.

Top 10% CSI.