Fixed Annuity Specialist
CurrentField incoming phone calls from contract holders, brokers and internal clients regarding all aspects of Pacific Life's variable and fixed annuity products. Provide information regarding product features, contract values, withdrawals, fund performance, outstanding issue requirements, 1035 exchanges, IRA/Qualified Plan transfers and rollovers, agent licensing commissions. Provide technical support regarding contract structuring, death benefits/options, taxation, cost basis, investment fund choices and administrative forms. Generate 72(t)(q), Minimum Required Distribution, Annuitization and Producer Plus quotes. Process exchanges between sub accounts and changes to future allocations, and take requests for Rebalancing and Dollar Cost Averaging. Assist clients with telephone redemption's. Assist brokers with sales literature. Make recommendations regarding procedure changes and product/system enhancements. Assist in special projects as needed.