• Optimize territories for Sales, Credit and Funding hierarchies. Implement zip code assignments and administrate Territory/Region/Operations Center alignments in Salesforce. Salesforce Maps and eSpatial Territory Manager/Administrator/SME.• Manage and improve Originations Incentives processes. Implement methodology changes, ensure calculations are accurate, and deliver results to HR.• Create, maintain, and deliver reporting to multiple departments and Senior Management. Manage and present the Executive Operational Performance Review and Originations OPR on a monthly basis. Complete ad hoc reporting as needed. • Coach and mentor junior Business Strategy Analysts. Cross-train colleagues on Incentives, Reporting, Territory Management initiatives, and special projects.

• Develop and maintain Data Quality research process to identify and analyze Data Quality issues using Informatica, SQL, Excel, IMR, and Collibra daily and from a project-oriented perspective for ALLL and CCAR.• Function as primary DQ Data Steward by maintaining close working relationships with IT departments, Project Management, Business Intelligence, Decision Science, Credit Risk, and Commercial groups to formulate Data Quality rules.• Adhere to 10 steps of the Data Quality Lifecycle to move potential DQ issues from initial identification to remediation using IDQ profiles, metadata dictionaries, KDE definitions, business rules, technical/functional lineage and performing root-cause analysis.• Report findings using Excel, Powerpoint, Publisher, Word, and Sharepoint.

• Monitor, develop and enhance metrics using Cognos, SQL, and calculations to implement changes to tolerances and standard deviations.• Collaborate with appropriate departments for accurate and timely implementation of metric modifications and new initiatives.• Maintain and enhance Data Integrity monitoring process via Microsoft Access database.• Fulfill department reporting requirements by maintaining monthly deck report and creating executive Dashboards.

• Analyze applications, credit bureau reports, financials, bank statements, processing statements, websites and databases to verify that notional risk is assessed accordingly.• Coordinate with internal underwriting, risk, fraud, and sales teams as well as external merchants to maximize approval of quality applications. • Manage pipeline of applications to underwrite a minimum of 15 per day to contribute to the Credit department’s monthly commitment to protect JP Morgan Chase’s bottom line.

Analyzed 1003 applications, mortgage notes, titles, appraisals, income documents, and credit bureau reports. Calculated income, assets, and liabilities. Conditioned loans with appropriate stipulations and decisioned loans according to policies and procedures. Performed high cost loan tests when applicable. Assisted Compliance department with Fraud investigations. Worked with the User Acceptance Testing department with CHECS underwriting enhancements. Assisted Flow channel with Underwriting. Experienced with FIDS, CHECS, Laser Pro Mortgage, Citiworks, and Fraud Prevention and Investigation Database systems. Successfully completed FHA/VA Underwriting training.

Developed, implemented, and maintained solutions with Microsoft Access for Operations staff; this included importing/exporting data through the use of tables, queries, and modules and updating our version of the Credit Carve. Projects included YesBanker/Hanover Trade and the Uniform Model project involved in CLG integration. Assisted with User Acceptance Testing.

Handled preliminary and final pricing on bulk acquisitions ranging from $500,000 to $30,000,000. Funded $640 MM in outstanding principal balances for the year of 2004. Interacted with external brokers, internal Underwriting, Quality Control, Funding, Conversions, and Planning departments regarding bulk purchases. Trained new hires, researched and corrected funding errors, assisted with MSA audit. Very fluent in Microsoft Office with emphasis on Excel and Access.

Department LoanQuest expert. Responsible for answering any questions and training new hires. Audited data entered by 8 employees under my supervision and resolved complex problems of any nature concerning my area. Administrated closing packages. Experienced with NLS, Cognos, and MortgageServ.