Head Of Customer Experience, North America
CurrentCoke One North America - A Coca-Cola System IT Services Company.
Aug 2023 - Present
AeroLeads people directory · profile
Jason Elliott Email & Phone Number
Business Transformation | Customer Strategy | Operations | Product Management
at
CONA Services
1 work email found
@prophet.com
1 phone found area 888
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Transformation | Customer Strategy | Operations | Product Management
Location
Atlanta, Georgia, United States
Who is Jason Elliott? Overview
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Quick answer
Jason Elliott is listed as Business Transformation | Customer Strategy | Operations | Product Management at CONA Services, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at prophet.com, phone signal with area code 888, and a matched LinkedIn profile for Jason Elliott.
Jason Elliott previously worked as Head of Customer Experience, North America at Cona Services and Chief Executive Officer; Global Head of Customer Experience at The Go Generation. Jason Elliott holds Bachelor Of Science, Business Management from Hampton University.
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Email format at CONA Services
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{first_initial}{last}@prophet.com
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Profile bio
About Jason Elliott
Jason is a trusted advisor and leader who specializes in driving customer transformation, product development, and business operations for F500 organizations & Non-Profits. With 15 years of experience, Jason is known for his collaborative and entrepreneurial approach to business growth, people development, and leading strategic initiatives in complex global business environments.
Listed skills include Entrepreneurship, Project Management, Management Consulting, Business Strategy, and 32 others.
Current workplace
Jason Elliott's current company
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8 roles
Jason Elliott work experience
A career timeline built from the work history available for this profile.
Chief Executive Officer; Global Head Of Customer Experience
CurrentResponsible for:-End-to-End Customer/Guest Experience Design & Execution-Market Definition & Technology Strategy-Team Development & Resource Management-International Supplier & Vendor Relationships
Aug 2012 - Present
Customer Experience Director
Apr 2021 - Feb 2023
Strategy Executive; Customer Insights & Growth Strategy
Oct 2019 - Apr 2021
Customer Experience Strategy & Operations Consultant
For a leading commercial airline, Jason was responsible for user experience quality prior to the launch of the airline’s new loyalty program.•Validated user functionality to ensure business requirements were reflected on the airline’s online loyalty portal• Collaborated with technical partners to correct any technical discrepancies in the business requirements • Identified areas for improvement regarding user experience and business requirements definition and developmentFor a national retail bank, Jason was responsible for improving customer experience efficiencies and streamlining processes within the bank’s call center operations.• Improved average agent handle time by organizing and segmenting banks customers into service tiers • Designed new call center customer service processes to enhance customer retention and call center SLAs• Realized over $1.3 million in savings by implementing new technology and reengineering call center processes For a global insurance and investment management organization, Jason was responsible for defining and leading the digital business strategy and project execution for the release of the company's new online portal.• Analyzed industry feedback on the company's web presence and online portal to develop areas for improvement• Collaborated with digital business executives to define and implement the future state user experience strategy• Managed and led the business requirements gathering efforts across various business units
Nov 2010 - Jun 2012
Jul 2008 - Nov 2010
Performance Improvement Advisory Summer Intern
• Developed innovative supply chain management strategies for a major global telecommunication organization • Identified and corrected inefficiencies in a prominent music company’s service line agreements• Assisted in information technology and operational due diligence procedures for private equity transactions
Jun 2007 - Jul 2007
Supply Chain Summer Intern
• Facilitated national equipment audits to locate and track lost company assets with a 90% retrieval rate • Serviced major Coca-Cola accounts on the national and local levels
May 2006 - Jul 2006
3 education records
Jason Elliott education
Bachelor Of Science, Business Management
Hampton University
Education record
Beijing Foreign Studies University
Education record
Woodward Academy
FAQ
Frequently asked questions about Jason Elliott
Quick answers generated from the profile data available on this page.
What company does Jason Elliott work for?
Jason Elliott works for CONA Services.
What is Jason Elliott's role at CONA Services?
Jason Elliott is listed as Business Transformation | Customer Strategy | Operations | Product Management at CONA Services.
What is Jason Elliott's email address?
AeroLeads has found 1 work email signal at @prophet.com for Jason Elliott at CONA Services.
What is Jason Elliott's phone number?
AeroLeads has found 1 phone signal(s) with area code 888 for Jason Elliott at CONA Services.
Where is Jason Elliott based?
Jason Elliott is based in Atlanta, Georgia, United States while working with CONA Services.
What companies has Jason Elliott worked for?
Jason Elliott has worked for Cona Services, The Go Generation, Prophet, Accenture, and Pwc.
How can I contact Jason Elliott?
You can use AeroLeads to view verified contact signals for Jason Elliott at CONA Services, including work email, phone, and LinkedIn data when available.
What schools did Jason Elliott attend?
Jason Elliott holds Bachelor Of Science, Business Management from Hampton University.
What skills is Jason Elliott known for?
Jason Elliott is listed with skills including Entrepreneurship, Project Management, Management Consulting, Business Strategy, Business Process Improvement, Digital Strategy, Business Analysis, and Customer Experience.
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