Account Manager, Canopy By Hilton Philadelphia
Philadelphia, Pennsylvania, United States
Opened and developed a newly acquired site, while exceeding client’s and guest’s standards.Successfully increased financial and service metrics, resulting in top ranking for the district.Proficient in driving business metrics (forecasting, scheduling, payroll, budgeting, productivity, safety, customer service, turnover).Cultivated a team though active engagement in recruitment, hiring, and training, while identifying associates with potential for internal promotion/growth.Collaborate and maintain a cohesive working relationship with client, staff, property management and off-site account managers.