At Faye, we love software. We eat it, breath it, and build it. Our mission is to make the best software in the world even better. We help clients with software strategy, deployments, integrations, customizations, managed services, and technical support.With us is better than without us. As an Inc 5000 award winner for 10 years, we help mid-market and enterprise clients globally achieve up to 10x productivity returns by leveraging the hidden potential within SugarCRM, Salesforce, HubSpot, Zendesk, Freshdesk, and other leading CRM and CX solutions.

Founded CRM consulting company with SugarCRM practice. Governed overall direction and strategy.• Grew business from $0 to $1M in run-rate revenue in only 6 months.• Fostered client base including HealthSouth, Yahoo, YMCA, Accenture, and Quest Diagnostics.• Constructed and maintained forecast models. Managed P&L, budgets, and cash flow.• Formulated and managed globally distributed team including offices on 3 continents.• Orchestrated and delivered over 500 client implementations.• Spearheaded development on intelecrm, a CRM application based on SugarCRM.Technologies Used: PHP, JavaScript, Linux, MySQL, Apache, Oracle, MSSQL, HTML, CSS

Software Company with an open source gamified CRM platform that has 6,000 active installations, is translated in 25 languages, and has been downloaded into 100 countries.Responsible for firm strategy. Headed engineering, product, and finance groups.• Constructed and maintained forecast models. Managed P&L, budgets, and cash flow.• Built and managed distributed engineering and product teams of 25 people across 5 continents.• Crafted innovative gamification functionality resulting in best practice mention in several books.• Envisioned and directed user interface and user experience across application.• Led delivery of customer business process workshops and implementations.Technologies Used: PHP, JavaScript, Linux, MySQL, Apache, MSSQL, HTML, CSS, Beanstalk, Memcached, Yii, Selenium, PHPUnit

Asked by executive management to build out sales engineering organization.• Spearheaded processes and procedures for working with sales team, partners, and clients.• Architected sophisticated industry-based demo system that facilitated 200% annual growth.• Performed C-level presentations to Global 1000 customers resulting in two $1M+ size wins.Technologies Used: PHP, JavaScript, Linux, MySQL, Apache, Oracle, MSSQL, HTML, CSS

Employee #21, first member of professional services group.• Authored group processes, policies, and implementation guidelines.• Orchestrated over 100 implementations for fortune 500 and government organizations.• Architected critical application modules including reporting and workflow.Technologies Used: PHP, JavaScript, Linux, MySQL, Apache, Oracle, MSSQL, HTML, CSS

Founded a wireless internet service provider supplying service to 500 customers in northern Illinois. • Raised money, managed operations, and architected internal back office CRM and ERP software.Technologies Used: PHP, JavaScript, Linux, MySQL, Apache, HTML, CSS, LAN/WAN, Routing/Switching, Wireless radio technology