Jason Greenawald, Enp Email & Phone Number

As Chief Technology Officer, Jason Greenawald, CSM, ENP is responsible for the management of all technical personnel at TuWay, and oversees all technical, pre- and post-sales support efforts at the company. With over twenty years of experience in the mission-critical IT industry, and fifteen years of public safety experience with TuWay Communications, Jason possesses a wealth of knowledge along with numerous industry certifications from Microsoft, Cisco, VESTA 911, NOKIA, Tait Radio, Motorola Solutions, Eventide, and NICE Systems. Jason also has several cybersecurity certifications from the Texas A&M National Emergency Response and Recovery Training Center (DHS/FEMA) relating to cyber-attacks and mitigation.Jason was instrumental in the technical design and launch of TuWay’s Network and Security Operations Center which greatly expands the company’s network security and monitoring offering by ensuring 24x7 support to all of our mission-critical customers from a locally managed NSOC facility in Bethlehem, PA.The defining project that Jason designed and built from concept to reality was the PA NECORE regional Emergency Services IP Network (ESInet) that connected eight counties in Northeastern Pennsylvania together to share resources such as 9-1-1 call processing, radio communications, Computer Aided Dispatch and voice recording across a myriad of networking mediums. This network has allowed the counties of the NECORE to leverage a shared system to reduce ongoing support costs and gain resiliency and redundancy in their operations.A graduate of Shippensburg University, with a BSBA degree in Management of Information Systems in 2006, Jason also achieved his ENP certification from the NENA Institute in 2019 and the Certified Service Manager (CSM) certification from ETA in 2022.Certifications:ETA (Electronics Technicians Assocation) - Certified Service ManagerNENA (National Emergency Number Association) - Emergency Number Professional ENP (2019 - 2027)Motorola Solutions - VESTA 911 I&M, Professional and Commercial Radio Sales Professional, PCR Technical ProfessionalCompTIA - A+, Network+, Server+Microsoft - MCP Windows Server 2008/Vista/Windows 7, MCITP :Enterprise Support TechnicianCisco - CCNAAlcatel Lucent - 7750 SR (Service Router) MPLS R8.0 Hardware, SROS (Service Router Operating System) R8.0, 5620 SAM (Service Aware Manager) R8.0 IP/MPLS Services ProvisioningNICE Systems - Public Safety Applications, NICE Systems Public Safety 8.9 Logger/CLS, NICEVision VMSCassidian Communications - PlantCML Vesta Meridian CS1000, Vesta/Sentinel 4.0

Listed skills include Wireless Networking, Wireless, Routers, Voip, and 31 others.

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  Chief Technology Officer

  Tuway Communications

  Jul 2017 - Present - Bethlehem, Pa

  • Responsible for directing all technical pre- and post-sales support, as well oversee all customer support activity within the organization• Provides customer advocacy on technical issues and is primary point of contact for all escalations and priority issues for end-users. • Ensures NSOC and field engineering teams exceed customer expectations and comply with SLA and contract requirements

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  Shippensburg University Of Pennsylvania

  Management Of Information Systems