Jason Grier work email
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I’m a passionate innovator, business developer, customer success expert and sports coach. I understand what it takes to build a successful business.My core skills and competencies lie in customer experience, customer journey design and process, organisational design and strategy, customer success and growing teams.I am passionate about;- Innovation and creativity; finding new ideas and mapping them from creation to the marketplace.- Learning; it’s the lifeblood of success. If you aren’t learning or passing on your knowledge you are letting yourself and others down.- Technology; Utilising technology properly can make a massive difference in the efficiency of your workplace.- Understanding people; Is critical to success, knowing what makes someone tick leads to better relationships, higher motivation and better results.
Superbly Pty Ltd
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Ceo - SuperblySuperbly Pty Ltd Jan 2023 - PresentSuperbly is software which promotes and enables continuous positive recognition to improve engagement and well-being. It includes a teacher app that makes positive, timely and effective positive communication quicker than ever between teachers, students and parents. It is grounded in quality data analytics, provides teachers and students with valuable insights and saves time. It includes an engaging student app which makes visible all positive recognition and connects students with teachers. The software improves student engagement, the wellbeing of teachers, students and parents and transforms school culture.
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Associate Director | Ai & Lighting AustraliaFelicity Smart Infrastructure May 2023 - Oct 2023Sydney, New South Wales, AuFelicity Smart Infrastructure is a Smart Lighting company focused on AI driven data to manage luminosity levels and reduce energy costs.My role encompassed working with the leadership team to build internal sales and customer success strategies enabling revenue growth. Additionally to the core sales/customer success role I worked on marketing strategy through website key messaging and blog content, sales content campaigns focused on enterprise customer growth and built key enterprise partnerships. -
Co-Founder - Head Of Customer Success & Interim Head Of PeopleUnleash Live 2018 - Aug 2022AuResponsible for increasing Customer Lifetime Value by driving renewals, reducing churn and increasing use case and adoption of the Unleash live platform. This customer-facing role provided Onboarding, Support and Training to ensure the delivery of key business metrics.Built successful client relationships in Australia and has contributed to the business expansion in the US through various strategic initiatives across the business and is well versed in operational as well as client facing priorities. In addition, built internal processes and procedures in the areas of Customer Success and HR. Moved the business substantially forward from start-up to scale-up. Was responsible for recruiting, supporting and retaining a high-performing, highly engaged workforce, committed to learning and having an impact. Additionally responsible for the administration and coordination of a range of human resource functions, and building a team to support recruitment, onboarding, training, diversity, policy review, as well as key strategic growth initiatives. -
Co-Founder - CooUnleash Live Jan 2017 - Sep 2021AuAs Co-Founder and an early Cheif Executive Officer of Unleash live, I was a member of the Unleash live senior leadership team and have played an integral role in the capital funding rounds, developing and building our business and substantially growing the Unleash live international team. -
Secretary Board Of DirectorsUnleash Live 2019 - 2021AuResponsible for documenting the Board's meetings and preparing minutes, therefore, which included discussions and deliberations carried out during such meetings, recording the resolutions of the Board and voting results and retaining them in a special and organized register. -
Head CoachAustralian University 7S Oct 2014 - Dec 2018As Head Coach of the Australian University 7s team it is my job to discover the best rugby talent in the Universities and prepare them of the National 7s Tournament to compete against every state in Australia over a 2 day tournament. The role will include;- Talent identification & selection program - involving players around Australia- Coaching program development - camp based and weekly traniing programs & remote programs- Engage and coordinate with and assistant coach and manager the relevant training requirements- Coordinate coaching camps and all the relevant travel details for interstate players- Coordinate the tournament requirements- Effectively prepare players for tournaments- Manage players through tournaments
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Academy Director - Franchise LeaderSportetek Academies Jan 2016 - Jul 2016SportsTek Academies is a programme designed for aspiring sportspeople, blending elite level training whilst providing a rewarding career pathway.As Academy Director my role included;- Successfully implemented the start up of an education centre on the North of Sydney (Narrabeen)- Staff hire and coordination - successfully secured a strength and conditioning coach, sports coaching staff, Course facilitators- Negotiated and coordinated the facility hire and continued relationship between a Government Organisation/Provider- Communicated and engaged 4 Registered Training Organisations for course content delivery and student enrolment- Coordinated the enrolment process of new students, managed student course completion process, entered and processed the enrolment material into the relevant Student Management Systems- Engage leading sports ambassadors for promotional and endorsement of the course - Initiated and implemented “Come and Try” promotional evenings- Built and maintained effective relationships with local and state sporting clubs and bodies
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User Experience & Operations ManagerBowerbid Nov 2013 - Dec 2014Bowerbid - Unique online House Auction platform designed to give everyday Australians the chance to enter into an online auction and secure a house at a fraction of the market price.As Operations Manager my role included;- Coordinated the construction of a $300K website, coordinating a web development team, Brand management team, marketing team and the owner/investors- Coordination and set up of a call support centre in Manilla- Tracked and coordinated all project deadlines, communicated and reported on the delivery of key project components- Problem solved and successfully managed/resolved consultant and department task/project issuesADAPTABILITY Achievements;- Set up and coordinated a call support centre in Manilla consisting of 10 staff - Introduced streamlined customer needs assessment to improve communication and feedback- Successfully Implemented Fresh Desk - FAQs, terms and conditions, ticket process and chat support answer framework and content- Coordinated web development of front end content using HTML, Javascript/Jquery and CSS- Customised and coordinated the installed database for the website- Contributed to project planning, scheduling and SEO improvement- Helped to manage a development team of five consulting businesses from project conception to delivery
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Head Coach 7S Rugby ProgramGordon Rugby Club Oct 2013 - Jan 2014Chatswood, Nsw, AuAs Head coach roles and responsibilities include:- Development of a 7 aside coaching program designed to create short term and long term success- Talent Identification and development- Create a 7 aside pathway for Gordon Juniors and Identified talented players -
Head Coach - Sydney Premier Rugby CompetitionGordon Rugby Club 2013 - Oct 2013Chatswood, Nsw, AuGordon is Premier Rugby Club in the Sydney Shute Shield Competition. As Head coach roles and responsibilities include:- Development and implementation of the club coaching program - off season, pre-season, in-seasona. 1st Grade coaching, tactical planning, coach integration, opposition analysisb. 1st Grade player analysis and developmentc. 1st Grade game video analysis and opposition video analysis- Provide assistance on the development and skill enhancement of players on individual bases.a. Provide skill development on an individual bases where required ie: kicking,lineout throwing, tackling, passing etc.b. Devise and evaluate a program designed to enhance the skill level of individualplayers where applicable.- Devise and implement Club selection policies.a. In consultation with other senior grade Coaches devise and implement selectionpolicies that are agreed to and recorded.b. Ensure Coaches advise players on selection policies and what is required by theplayer week in week out.- Growth and development of club coaching staffb. To develop and advise on coach education programs.c. To provide guidance and a pathway for future coaches.h. To provide knowledge and information on Rugby related issues ie: change oflaws, new coaching innovations and techniques.- Development and implementation of Academy and future talent programsa. Created a player development structure that improves player from the Juniors into the Senior Clubb. Designed a curriculum program that improves player relative to age and experiencec. Designed a player feedback and reporting system- Talent identification and player recruitment.a. To assist the Club with identifying and recruitment of potential players andCoaches.b. To attend Rugby colleges, Schools to provide quality Rugby standardsc. Attend Schoolboy Rugby Championships with the focus of recruitment.d. To provide new talent with the correct pathway through the grades.e. Assist in player contract negotiations. -
Rugby ManagerGordon Rugby Club Nov 2011 - Mar 2013Chatswood, Nsw, AuRole included the following duties:- Season preparation - Club trial game organisation, Field Coordination- To liaise with state union to discus related issues.a. Periodical meetings with state union to discuss matters arising ie: season draw, competition rule amendments.Communication with Board and Coaching/Player Staff- Communicate Club priorities through to coaching staff and playing stafGame Day Coordination- Organisation of field set up- Organise game day logistics - Referees, Referee assistants, opposition, medical staffSponsorship Coordination - logo and promotional gear coordination- Event organisation - Game Day supervisionEvent Organisation- Coordinated and implemented club social calendar -
Head Coach 7 Aside Rugby TeamUniversity Technology Sydney Sep 2013 - Oct 2013As Head Coach for the National University Games my roles included:- Talent Identification - Short term tournament coaching program design, implementation and assessment- Logistical organisation - Game management
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Head Coach - Sydney North Junior Gold ProgramAustralian Rugby Union Oct 2012 - Mar 2013AuThe Junior Gold Program is a initiative from the ARU to further improve talented junior players. The program is an academy styled coaching system providing identified talented players further skill and game sense development. Roles as Head Coach included:- Development and implementation of the coaching program for the Sydney North location- Coaching staff coordination and organisation- Player assessment and feedback- Talent identification -
AssociateGreen Star Media Jan 2011 - Sep 2012
Jason Grier Skills
Jason Grier Education Details
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Australian College Of Physical EducationP.E. -
DamelinManagement And Operations -
Australian College Of Physical EducationPe And Education
Frequently Asked Questions about Jason Grier
What company does Jason Grier work for?
Jason Grier works for Superbly Pty Ltd
What is Jason Grier's role at the current company?
Jason Grier's current role is Passionate about improving people - Founder, Innovator, Business Developer, COO, Customer advocate.
What is Jason Grier's email address?
Jason Grier's email address is ja****@****.com.au
What is Jason Grier's direct phone number?
Jason Grier's direct phone number is +614164*****
What schools did Jason Grier attend?
Jason Grier attended Australian College Of Physical Education, Damelin, Australian College Of Physical Education.
What are some of Jason Grier's interests?
Jason Grier has interest in Rugby Union, Innovational Ideas, Marketing, Junior Rugby Development, Education, Food And Cooking, Motivating Books And Stories, Surfing, Science And Technology, Health.
What skills is Jason Grier known for?
Jason Grier has skills like German, Coaching, Rugby, Event Management, Microsoft Office, Mentoring, Public Speaking, Social Media, Teaching, Sports, Creative Problem Solving, Team Building.
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