Jason Hayman Email & Phone Number

Colorado Springs, Colorado, United States

Coaching 2 engineering teams using Scrum and Kanban methods to increase team reliability & predictability in driving value for the customer. Teaching, facilitating, evangelizing agile adoption across departments driving agile product delivery.

Colorado Springs, Colorado

Implemented scrum approach to software development beginning with 2 engineering teams and growing to 6 teams. Developed Scrum Master roles in each of 6 engineering teams, coaching those toward self-organization & continual improvement. Used Scrum, Kanban, and Lean UX to reshape and refine how value is delivered inclusive of Product, Design, and Engineering. Promoted agile approaches across departments including Marketing, Data Analysis, Customer Success Operations, & Revenue Operations.

As freelance work, GetBy is a suite of travel apps in development to provide international travelers enough assistance to get by and not get in the way of a good experience. Expected iOS launch Spring 2019.Key Accountabilities:• Research relevant market trends to inform roadmap• Write user stories & define requirements• Manage backlog in collaboration with design & engineering• Help keep product in alignment with customers values via user feedback form & interviews

Colorado Springs, Colorado Area

Key Accountabilities:• Responsible for project-based leadership of 2, including one Salesforce Admin and one Developer/Tester• Relied upon for full ownership of mapping processes for sales, customer success, and financeKey Accomplishments:• Defined team management processes for maximizing efficiency and communication reducing time to development• Researched and defined processes for Salesforce deduplication of contacts, opportunities, and organizations• Defined efficiencies for HubSpot and Salesforce integration, reducing manual data recording and cleansing • Defined current and future processes for multiple internal teams including Support, Onboarding, and Renewals

Colorado Springs, Colorado Area

Key Accountabilities:• Responsible for leadership of 2 Agile Teams consisting of 7 Software Engineers and 5 QA/Test Engineers• Relied upon for making behavior and user experience (UX) decisions for team in alignment with Product Management vision• Uncover, understand, and respond to all user feedback from user testing, beta testers, and key stakeholdersKey Accomplishments:• Driving force in transitioning Software Engineering into Agile methodologies• Successfully managed Responsive Forms Project, leading to improved form performance on devices of all sizes• Catalyzing stewardship of Responsive Profile Project, an 8 - month system-wide initiative• Demonstrated strength with PCI Compliance – Successfully kept company in compliance with PCI (Payment Card Industry) regulations

Colorado Springs, Colorado Area

Key Accountabilities:• Responsible for created training documents and plan for software features and associate roles• Relied upon for extensive knowledge of software and best practices of implementation• Skillfully answered software use and implementation questions via email, chat, and phone calls• Proactively identified bugs and created cases for them to be solvedKey Accomplishments:• Conducted more than 120 hours of online and more than 80 hours of on-site software training• Developed and implemented new internal training manuals

Colorado Springs, Colorado Area

Key Accountabilities:• Responsible for providing reliable leadership, coaching and training to 9 direct report staff• Efficiently managed P&L for two Spring Mobile locations• Inventory management (ordering, maintenance, disposal, and loss) to satisfy highly localized market demandKey Accomplishments:• Successfully launched 2 new retail locations• Raised performance of 1 new location to be and remain one of the top performers in a multi-state region

Sendai, Miyagi, Japan

Key Highlights:• Taught students of a wide range of ages, from 1st through 12th grades• Successful delivery of English immersion curriculum; classroom management & student enjoyment of class

Colorado Springs, Colorado Area

Key Accountabilities:• Responsible for providing reliable leadership, coaching and training to 9 direct report staff• Efficiently managed P&L for two Spring Mobile locations• Inventory management (ordering, maintenance, disposal, and loss) to satisfy highly localized market demandKey Accomplishments:• Successfully launched 2 new retail locations• Raised performance of 1 new location to be and remain one of the top performers in a multi-state region

B.A.

M.Div.