Jason Bae Email & Phone Number

Irvine, Ca, Us

Los Angeles Metropolitan Area

Monrovia, California, United States

- Provided Tier 2/3 level support, managing incidents, troubleshooting, and ensuring smooth operation ofCDN services such as Cache, Media Streaming, High-speed Data Transmission- Conducted global performance monitoring and optimization using Catchpoint, implementing strategies to enhance service reliability and efficiency.- Managed the image optimization API server and deployed on AWS infrastructure. * Optimized API usage, adjusted autoscaling policies, and fine-tuned… Show more - Provided Tier 2/3 level support, managing incidents, troubleshooting, and ensuring smooth operation ofCDN services such as Cache, Media Streaming, High-speed Data Transmission- Conducted global performance monitoring and optimization using Catchpoint, implementing strategies to enhance service reliability and efficiency.- Managed the image optimization API server and deployed on AWS infrastructure. * Optimized API usage, adjusted autoscaling policies, and fine-tuned library configurations tosignificantly reduce AWS costs by 35%. These measures ensured cost savings while maintainingoptimal performance and reliability. * Created Docker image to deploy the API server more easily using Automated Builds on Dockerhub Show less

Diamond Bar, California, United States

- Led both US and EMEA Service Reliability Engineering teams, overseeing their operations and ensuringservice reliability across regions.- Led the PI (Platform Integration) project from 2018 to 2019, achieving successful completion within thedesignated timeframe.- Directed the launch of the next-generation CDN platform, known as CDNPro(Nginx based): * Developed a Python tool to facilitate the conversion of legacy CDNetworks cache configurationsto CDNPro configuration… Show more - Led both US and EMEA Service Reliability Engineering teams, overseeing their operations and ensuringservice reliability across regions.- Led the PI (Platform Integration) project from 2018 to 2019, achieving successful completion within thedesignated timeframe.- Directed the launch of the next-generation CDN platform, known as CDNPro(Nginx based): * Developed a Python tool to facilitate the conversion of legacy CDNetworks cache configurationsto CDNPro configuration, facilitating a seamless transition process. * Provided comprehensive support for the product launch, ensuring minimal disruption to existingservices and a smooth transition for clients.- Established operational procedures and conducted training sessions to effectively onboard team members and stakeholders, ensuring alignment with project objectives and operational standards. Show less

London, United Kingdom

- Established and led the Service Reliability Engineering team at the UK office, including hiring and training team members to ensure operational excellence.- Implemented the Follow-The-Sun (FTS) on-call shift model to provide around-the-clock support for global customers, enhancing efficiency and responsiveness.- Directed the Platform Integration (PI) project following CDNetworks' acquisition by Wangsu Science &Technology (ChinaNetCenter): * Led the migration of CDNetworks… Show more - Established and led the Service Reliability Engineering team at the UK office, including hiring and training team members to ensure operational excellence.- Implemented the Follow-The-Sun (FTS) on-call shift model to provide around-the-clock support for global customers, enhancing efficiency and responsiveness.- Directed the Platform Integration (PI) project following CDNetworks' acquisition by Wangsu Science &Technology (ChinaNetCenter): * Led the migration of CDNetworks platforms to CNC infrastructure, developing automation toolsand establishing streamlined processes. * Conducted training sessions to onboard personnel onto the new platform, ensuring smoothtransitions and minimal disruption to operations.- Global Performance Monitoring and Optimization Show less

San Jose, California, United States

- Successfully managed global server load balancing for high-volume traffic exceeding 750Gbps.- Led the migration from legacy GSLB to NGP GSLB and the global ANYCAST network migration.- Spearheaded the launch of Cloud Security 1.0 for DDoS mitigation and Cloud Security 2.0 for WAF.- Improved performance monitoring and optimization for China delivery using tools like Gomez andCatchPoint.- Developed a monitoring and alerting tool for dynamic network acceleration service using… Show more - Successfully managed global server load balancing for high-volume traffic exceeding 750Gbps.- Led the migration from legacy GSLB to NGP GSLB and the global ANYCAST network migration.- Spearheaded the launch of Cloud Security 1.0 for DDoS mitigation and Cloud Security 2.0 for WAF.- Improved performance monitoring and optimization for China delivery using tools like Gomez andCatchPoint.- Developed a monitoring and alerting tool for dynamic network acceleration service using Grafana, and InfluxDB.- Conducted training and knowledge transfer sessions for new employees and overseas branches.- Collaborated closely with HQ engineering, APAC Service Delivery Team, and EMEA Service Delivery Team for seamless operations and coordination. Show less

Seoul, South Korea

- Developed a real-time monitoring system for media streaming and download using ASP and MSSQL.- Managed the development of the CDNetworks Customer Portal and the Broad Media (Japan) OperatorPortal- Successfully built and managed various media-based services(WMS and FMS) including: * Large-scale and high-availability live service systems for clients such as Daum, NHN, Yahoo!, YTN,and Korea Blue House. * UCC system development for Daum and NHN. * Video-on-demand… Show more - Developed a real-time monitoring system for media streaming and download using ASP and MSSQL.- Managed the development of the CDNetworks Customer Portal and the Broad Media (Japan) OperatorPortal- Successfully built and managed various media-based services(WMS and FMS) including: * Large-scale and high-availability live service systems for clients such as Daum, NHN, Yahoo!, YTN,and Korea Blue House. * UCC system development for Daum and NHN. * Video-on-demand service management for over 30 customers.- Developed the CDNetworks Operator Portal, an automated backend system.- Implemented a ticketing system with RT (Request Tracker) for the APAC region.- Deployed and managed Panther Cache Server in China and the APAC region.- Conducted TCP optimization and tuning with customized CDNetworks kernel.- Managed the deployment of CDNetworks NGP (Next Generation Platform) worldwide.- Built the Global Data Center (GDC) with CDNetworks NGP for SK Communications.- Provided support for big global customers including Samsung, LG, eBay Korea, Hyundai, and Blizzard Korea.- Focused on troubleshooting technical issues, rolling out new platforms globally, knowledge transfer,training and supporting overseas branches, improving service quality, and enhancing technical environments for system administration and management. Show less

Seoul, Korea

- Developed Media Encoder based on WMS(Windows Media Server)- Developed web based remote surveillance systems - Camera pen/tilt control- Designed and constructed remote surveillance systems

Seoul, South Korea

- Built and managed server systems, specializing in Windows Server-based environments.- Provided consulting services on IT infrastructure to optimize system performance and reliability.

Daegu, South Korea

- Built the office intranet- Built and managed the company website