Sales Leader for our Enterprise Transformational Team managing our largest accounts.Drive strategies to retain, renew and grow Avaya base. Cultivate existing customer relationships while expanding vertically and horizontally. Drive account planning, account improvement plans, win room and executive deal review sessions with EC and account teams. Mentoring, upskilling and recruiting talent to build bench of candidates. Control expenses and maximize revenue and profits for the team. Reporting and forecasting outlook on sales performance of the team. Evaluate and improve individual performances. Liaison across all LOB’s including executive staff, Product Management & Engineering along with our Deals Desk to ensure sponsorship across our deals.

Functions in a CEO-like capacity, managing all aspects of strategic global accounts. Directs and supervises Global Account Teams on American Express, JPMC, Paypal, Wells Fargo, PNC Bank and Truist Financial to achieve bookings, revenue, profitability, and expense objectives. Develops strategic account plans and forecasts with short and long-term focus on growth. Drives strategic & partner ecosystem discussions with customers to identify needs and deliver business outcomes. Serves as a trusted advisor and customer advocate to maintain a high level of customer satisfaction. Maximizes opportunities by creating and executing on customized sales strategies, tactics while delivering our value proposition.

Responsibilities: Manage enterprise sales of SaaS & Cloud UC, collaboration and customer experience solutions to strategic global customers which include Google, Tesla, VMware, Wells Fargo and Union Bank. Additionally, my responsibilities included managing a team selling a hardware, software, professional and managed services.Additional Responsibilities: • Cadence with IT and line of business executives around operation reviews, executive briefings and monthly partnerships with vendor and supply chain management.• Frequent travel with team to meet customer executives for business objective discovery sessions, solution development, roadmap presentations and deal closure.• Manage internal weekly video cadence with internal organizations to ensure teams are continually building and delivering on our account plan objectives. • Align our product house and internal teams to address specific opportunities and customer issues• Work closely with services team to ensure we are meeting SOW, SLO’s and SLA’s to keep a consistent performance and scoring with customer’s vendor management team.• Negotiation with Special Bids, Deals Group, Supply Chain, IT and business executives on major projects, master agreement and amendments.• Manage opportunities globally and ensure delivery on customer’s timeline and business objectives.• Build and execute on targeted account plans for executive sponsorship.• Accurately manage weekly, monthly and quarterly forecasts to meet and exceed quotas.

Responsibilities: Managed Multi-National and Named accounts for Avaya in Silicon Valley. Consistently exceeded plan annually. Provided professional leadership and coordination of sales/support teams to focus on large & strategic opportunities. Planned, organized, and lead a balanced sales growth, account penetration, and customer satisfaction on a long term, multi-year focus. Maintained high-level executive contact while focusing on the establishment and maintenance of a strategic relationship with sales across the globe.

Developed and Managed Distributors, Resellers & End Users for Lucent's SYSTIMAX Structured Cabling business unit. During this job I moved into managing the Western US Sales for Lucent's ORINOCO Wireless LAN prior to spinning off to Avaya. Sold to the Fortune 500 and partnered with NAM’s & GAM’s to pull through additional revenues for the company in networking, unified communications and contact center.