Network Support Account Manager
Magdalene Limited
Ultimate responsibility for all activities in the customer interface within the Magdalene Managed Services Business. Overall Account Management of customers in the following sectors Local Loop Unbundling/NGA, Operators, Transport, Utility, Security and Enterprise.Bid Management responsibility to include complete ownership of tender responses and the management of internal resources and departments to ensure the delivery of fully compliant solutions. Identifying key customer individuals and maintaining an excellent relationship in order to understand the customer's operational needs and long term business strategy.Lead role in relevant financial management decisions including 0perating cost structure and Profit and Loss creation.Participate in marketing, planning and market strategy creation and execution.Leasing with internal operational groups to ensure customer satisfaction is met through feedback analysis, action planning and execution.Owner of business unit sales forecasts and demand plans.