Jason Hurst Email & Phone Number

* Worked on a product management team tasked with transforming capabilities to manage delivery of professional services, replacing multiple legacy tools with a single Salesforce platform which now enables over 11,000 users to deliver over 10,000 projects per year for about $3.4B annual revenue.* Responsible for delivering resource management capabilities such as resource requests, intelligent resource recommendations, assignment automation, and schedule management.* Prioritized and… Show more * Worked on a product management team tasked with transforming capabilities to manage delivery of professional services, replacing multiple legacy tools with a single Salesforce platform which now enables over 11,000 users to deliver over 10,000 projects per year for about $3.4B annual revenue.* Responsible for delivering resource management capabilities such as resource requests, intelligent resource recommendations, assignment automation, and schedule management.* Prioritized and planned development with input from cross-functional business stakeholders. Created product roadmaps aligned with business strategy. Translated business requirements into development specifications. Led user experience design. Coordinated work for two agile scrum teams. Communicated status and plans to stakeholders.* Drove enhancements which: * enabled business growth by supporting service offer evolution * increased operating efficiency through streamlined workflows and automation * added intelligence to facilitate outcomes such as controlling project costs and optimizing workforce utilization * enabled retirement of legacy tools Show less

* Managed enhancement, expansion, and support of an award-winning social knowledge management environment (highly customized and integrated Lithium SaaS platform) used by the global technical support and product engineering organizations to collaborate and capture knowledge.* Prioritized and planned development with input from cross-functional business stakeholders. Translated business requirements into development specifications. Coordinated agile software development with release manager,… Show more * Managed enhancement, expansion, and support of an award-winning social knowledge management environment (highly customized and integrated Lithium SaaS platform) used by the global technical support and product engineering organizations to collaborate and capture knowledge.* Prioritized and planned development with input from cross-functional business stakeholders. Translated business requirements into development specifications. Coordinated agile software development with release manager, developers, and platform vendor.* Drove projects to develop enhancements and integrations that increased user productivity, enabled support for new user groups, facilitated knowledge sharing between organizations, and reduced operating costs.* Managed pilot of improved external document publishing capability, which on average decreased publishing time by over 98%, increased publishing rate by over 240%, reduced support costs by over $700K/month due to support case avoidance, and contributed to Cisco winning annual Support Savings MVP award from platform vendor.* Helped manage pilot program to create collaborative knowledge sharing channels between Cisco and selected shared support partners, which reduced support case volume and issue resolution time.* Led efforts to comply with enterprise data protection policies, ISO 27001, and GDPR. Engaged with multiple information security teams and business stakeholders to determine platform and governance requirements, identify gaps in functions and processes, and devise and implement solutions.* Defined support and development processes that improved operations and stakeholder communications.* Helped define metrics and related reports to manage operations and show business impact of environment capabilities, users, and content.* Contributed to a submission that won a Groundswell Award from Forrester Research intended to “recognize the most innovative social and collaboration programs with a measurable business impact”. Show less

Research Triangle Park, Nc

* Managed projects in an award-winning global training program for Cisco sales and engineering associates. Synchronous training delivered to students in fourteen locations around the world using video and web conferencing technologies. Reported to Global Program Director and Program Leadership Team.* Managed expansion of related Cisco partner associate training program from America to Europe. Worked with Program Leadership Team to coordinate execution of plans for program sales, associate… Show more * Managed projects in an award-winning global training program for Cisco sales and engineering associates. Synchronous training delivered to students in fourteen locations around the world using video and web conferencing technologies. Reported to Global Program Director and Program Leadership Team.* Managed expansion of related Cisco partner associate training program from America to Europe. Worked with Program Leadership Team to coordinate execution of plans for program sales, associate recruiting and onboarding.* Led globally-distributed, cross-functional teams in overcoming complex logistical challenges. Maintained project schedules and other project documents.* Coordinated design, development, and delivery of: - Events such as new hire orientation (2 days, 104 presenters, 199 new hires at 18 global sites), program “open house”, and instructor conference - Curriculum-enhancing activities such as technical labs, educational games, video creation contests - Custom training programs for Cisco partner companies* Reviewed operating processes with team leads, created program-wide process map which facilitated program expansion and process improvement. Show less

Research Triangle Park, Nc

* Founding member of technology and software development startup company. Helped CEO define company business plan and product roadmap.* Played critical role in defining all aspects of several 3D photography software products including features and user experience. Directed agile software development, managed product life cycles, and created product documentation.* Defined online marketing and sales strategy with CEO including product positioning and pricing. Conducted market research… Show more * Founding member of technology and software development startup company. Helped CEO define company business plan and product roadmap.* Played critical role in defining all aspects of several 3D photography software products including features and user experience. Directed agile software development, managed product life cycles, and created product documentation.* Defined online marketing and sales strategy with CEO including product positioning and pricing. Conducted market research and competitive analysis. Implemented strategy including media outreach, search advertising, email campaigns, and social media.* Managed corporate website including e-commerce and photo sharing platforms. Implemented tactics that transformed site from non-existent to over 11,000 unique visitors per month with consistent growth.* Supported customers and translated feedback into specifications for product improvement.* Co-authored three patent applications that defined the company's core image processing technology. US patents granted: US8436893, US8508580, US9380292.* Created white papers and presentations with CEO that explained company's technology to potential corporate customers. Resulted in multi-million dollar licensing deal with Olympus Imaging, who used our technology in a broad range of camera models.* Developed investor presentations with CEO that helped attract investments from multiple sources.* Applied for various grants and awards with CEO. Selected as one of the top 50 emerging companies in FundingPost's "Pitching Across America" competition. Show less

Durham, Nc

* Managed development of highly-integrated System-on-Chip microchips that functioned as the main processor/controller in digital photo frame products.* Supervised team of on-site and remote design engineers. Coordinated training of remote staff to reduce HR costs.* Other responsibilities identical to Atmel position below.

Durham, Nc

* Directed development of multimedia microchips. Company had no multimedia business before starting our division, but these devices attracted new customers and sold more than 15M units, generating over $90M in revenue.* Managed System-on-Chip designs that functioned as the main processor/controller for products including digital cameras, image and video playback devices, mobile media processors, VoIP phones, and digital audio players.* Worked with customers to determine requirements… Show more * Directed development of multimedia microchips. Company had no multimedia business before starting our division, but these devices attracted new customers and sold more than 15M units, generating over $90M in revenue.* Managed System-on-Chip designs that functioned as the main processor/controller for products including digital cameras, image and video playback devices, mobile media processors, VoIP phones, and digital audio players.* Worked with customers to determine requirements. Helped define device architectures including selection of embedded processors and interface modules. Procured modules from external design companies and internal design groups. Selected cell libraries from technology vendors.* Planned high-level verification strategy, which included embedded software development. Fully accountable for final design quality.* Supervised team of design engineers, managed resources to fulfill aggressive time-to-market requirements.* Coordinated design release to remote production facilities. Managed production test development and helped product engineers solve problems.* Created status reports for director-level management and customers.* Coordinated development of product datasheets used by internal and customer system and software developers.* Periodically reviewed and improved development workflow and tools.* Co-authored patent application for a reconfigurable image processing module. Show less

Morrisville, Nc

* Founding member and microchip design manager of electronics product startup company. Company was bought by Atmel Corporation for its chip design capabilities.* Supervised team of engineers during all phases of development. Helped define the design workflow.* Managed development of video conferencing chip, audio DSP used in MPEG-2 decoder chip.

Master Of Science (Ms), Electrical Engineering, 3.9

Activities and Societies: Research and teaching assistant Emphasis on digital logic design and testing, completed thesis, co-authored 3.

Bee, Electrical Engineering, 3.1

Activities and Societies: Theta Xi Received National Merit Scholarship.