Director Of Operations
CurrentProvided dynamic leadership and strategic direction for a team of 26, with 4 direct reports, overseeing day-to-day operations, deployment, help desk, and retail sales. This includes managing a $4.4M annual budget.• Consolidated market share with existing clients, surpassing competing brands, and successfully on-boarded 3 new major accounts.• Implemented a certified subcontractor program, significantly increasing qualified resources at no cost to the company.• Prepare comprehensive annual reports including forecasting, operating budgets, labor usage, and financial analysis.• Implemented Entrepreneurial Operating System (EOS) company-wide, enhancing operational efficiency.