Jason Lee Email & Phone Number

GLOBAL OPERATIONS: Senior global operations professional with a track record of successful, customer-focused implementations that drive strategic value. Experienced in evaluating, building, growing and optimizing global operational teams. Expert at designing and leading globally diverse teams in a complex, fast paced and ever-evolving environments that operates with resilience 24x7.WORKFLOW AND PROCESS OPTIMIZATION: Expertise in operationalizing complex business needs with creative, yet practical solutions. Detail oriented and process driven to continually improve quality, efficiency and reduce friction using governance structures, KPIs and metric analysis. PRODUCT, PROJECT AND PROGRAM MANAGEMENT: Competent in product design and ownership of Content Management System (CMS) processes, multi-channel distribution and enterprise-wide digital transformational and change initiatives. Adept at user implementation, training, mentoring, documentation and outreach. Experienced in Agile, Scrum, Lean and Waterfall methodologies.TRUSTED ALLY: Full understanding of risk, compliance and regulated environments. Excellent presentation and communication skills including storytelling with data and public speaking. Motivated, organized and leads by example. Partner, advisor and relationship builder from Intern to C-level and cross-functional teams.