Jason James Email & Phone Number

Florida, United States

Boston, Ma, Us

Leading US design support for the new flagship national digital bank launched in October 2024, as well as the legacy consumer native mobile and web applications that still serve our ~2 million existing brick-and-mortar customers in the northeast. As of July 2024, I'm the senior-most designer in the US at this systemically important global bank.

Boston, Ma, Us

- Leading conversation design for consumer and business banking in the US.- UX design for mobile and web.- UX writing- Making friends in Spain, the UK, Poland, Brazil, Boston, and here in Miami, Florida across engineering, development, business, product, cx, marketing & design

Boston, Ma, Us

- Conversation Designer for Santander's Virtual Assistant 'Sandi' in the US- UX Designer for the self-service value stream, individually supporting two development squads for mobile and web.Contract-to-hire role through Apex Systems.

São Paulo, Br

Creative technologist in a fintech startup, living somewhere between business operations, design, and code.- Conversation Designer, Chatbot Product Owner & Technical Curator (Watson Assistant)- E-mail Communications Service Designer & Developer (HTML & CSS)- Customer service workflow and procedure development- Integration project manager (Quantum Metric)- From March to June 2020, I was an accessibility consultant on the design team.

Miami, Fl, Us

Product designer and manager for a small, cross-functional design & development agency.I built and managed design systems in Figma. I created and managed tasks through Github projects. I wrote and committed project documentation in markdown. I helped my developer colleagues debug code in VS code and Chrome dev tools. I learned and grew. Special thanks to Marcelo Paiva.Projects included:- Product design and management of a newly redesigned presentation layer for a Fortune 500 financial institution's global trading platform. Delivered as a full design system with tokenized, component based design and development architecture.- Product design and management of a transportation startup's shipping platform.- Performed an accessibility audit of the visual layer of Safrapay's design system.

- Collaborated with CEO, Sales, UX Strategist, User Researcher, Product Manager, UI Designer, Dev Teams (iOS, Android, Web and Backend) and QA to build Betrmeetings App. - Created design system in Adobe XD after unifying designs across XD and Sketch- Created fully interactive prototypes, including data variables, with Justinmind- Worked with CEO and product team to help organize ideas into requirements. Then created wireframes, prototypes and high fidelity design (leveraging UI designer's framework).Betrmeetings is a mobile (iOS & Android) and desktop application that helps you Plan, Run and Track meetings while organizing your day. Features included: cross-organization calendar availability sharing, task management and alerts, meeting agenda creation, real-time meeting notes collaboration, and more.

Sugar Land, Tx, Us

* Gathered requirements and prepared proposals (Adobe InDesign) for project bids. * Managed company website (Wordpress) and Social Media (Facebook & Twitter)* Represented firm at industry events and led presentations to prospective clients. Accomplishments: * Coordinated and prepared 2017 NAIOP VA Award of Excellence winning submission: GMU Potomac Science Center* Managed $25m project during project lead's 3-month absence.

Sugar Land, Tx, Us

Commerical Construction Project Management: * Profit & Loss management* Facilitated design coordination with clients, architects, and trade subcontractors* Schedule management: waterfall methodology (GANTT)Notable Projects:* GMU Potomac Science Center (Winner of 2017 NAIOP VA Award of Excellence)* AOL Steve Case Center Renovation (Winner of 2016 NAIOP VA Award of Excellence and 2017 IIDA Pinnacle Award)* Metropolitan School of the Arts Alexandria Campus* Mount Vernon Country Club Renovation* Metropolitan School of the Arts Lorton Campus

Alcobendas, Comunidad De Madrid, Es

* Coordinated on behalf of customer interest with engineering teams in Taiwan, Spain, and the US. * Prepared proposals, contacted potential clients, and presented at trade events* Cleaned and built out salesforce.com platform for US sales team.Technologies: 2G/3G/LTE, WiMAX, Wi-Fi, Bluetooth, NFC, M2M, Continua, PTCRB, FCC, R&TTE, worldwide approvals. (Now DEKRA | see https://wireless.dekra-product-safety.com/)

* Drove twenty-six-foot diesel truck from central Virginia to as far as New York and South Carolina. * Led crew through moving operations and systems.* Communicated and negotiated with customers on behalf of the company.

Sterling, Virginia, Us

* Taught basic computer skills to classes of adults at SkillSource Job Centers in Fairfax County, Va.* Classes ranged in size from six people to almost thirty.* Taught students typing, how to use basic computer hardware and software, navigating the Internet, and Microsoft Office programs.

Bachelor Of Arts, History

Master Of Business Administration (Mba), Sustainability

Advanced Studies Diploma