• Strategic Leadership: Collaborate with senior leadership to align software engineering efforts with business strategies and customer needs.• Team Leadership & Development: Cultivate high-performing teams through strategic hiring, continuous training, and thoughtful organizational design.• Cross-Functional Collaboration: Enhance project outcomes by facilitating effective communication and collaboration between technical and non-technical teams, ensuring seamless integration across departments.• System Reliability & Improvement: Oversee the integrity and continuous improvement of e-commerce systems, focusing on critical non-functional requirements like observability, security, and performance.• Culture of Excellence: Cultivate a culture of continuous improvement and innovation, integrating DevOps principles, optimizing deployment pipelines, and maintaining the highest standards in software development practices through ongoing refinement and quality assurance.

• Team Leadership & Development: Led and developed a high-performing software engineering team at Techflex, fostering a culture of continuous improvement and aligning team efforts with strategic business goals.• Technical Expertise: Built and mentored a team of engineers with expertise in microservices, event-driven architecture, and serverless patterns, driving innovation and scalability within our applications.• DevOps Practices: Championed DevOps methodologies, implementing Infrastructure as Code using Ansible and Pulumi, and established push-button development environments and robust CI/CD pipelines to enhance deployment efficiency and reliability.• Security Integration: Integrated security best practices into the development lifecycle, proactively enhancing our security posture through improved observability, regular retrospectives, and continuous security improvements.• Operational Excellence: Focused on operational excellence by continuously optimizing processes, tools, and workflows to increase efficiency and reduce time to market.

Restructured the IT department to enhance focus and efficiency by separating System Administration and Help Desk from Software Engineering. Built specialized teams, implemented agile practices, improved software development processes, developed SLAs, and migrated key infrastructure to the cloud to optimize operations and resilience.

Managed a team of engineers, established coding standards, and implemented agile practices like Kanban for project management. Engaged in hands-on development to stay current with technologies and optimized database structures while mentoring the team on best practices.

Developed internal applications and websites using ASP.NET, ASP, PHP, and JavaScript, managing projects from inception to deployment and collaborating with stakeholders. Managed software development alongside infrastructure and server maintenance, gaining expertise in networking, domain management, and IT procurement.

Contributed to the development and maintenance of a scalable web-based POS reservation system using ASP, ASP.NET Web Forms, and MSSQL, improving automation and streamlining processes. Used across all U-Haul storage facilities.

• Software Developer: Developed and maintained a truck rental reservations application and tools using Visual FoxPro, ASP, .NET, and web technologies, focusing on database management and design.