Hands-on technical manager responsible for testing support and deployment of several Compliance applications within the "build" team. Provides technical support for production and test regions, including root cause analysis and engagement of vendors to implement business requirements. Partners closely with offshore QA team to coordinate testing and fixes, and with infrastructure teams to coordinate releases and schedule implementation.Provides input and oversight to Java development for multiple projects within the business group.

Evaluated risks and controls for Domestic Life business units (Individual Life and Group Insurance),concentrating on IT functions. Participated in technical pre-implementation reviews as well as non-technical (integrated) audits for all phases from Information Gathering through Issues Development. Consulted and provided subject matter expertise to other audit projects.* Used systems/development experience to provide a data- and systems-centric approach to audit tasks* Managed the technical analyst associate to support software development, system access, and reporting needs for Domestic Life Audit team.* Developed Internal Audit Technology vision and strategy to evaluate future state department goals, skills, and organizational alignment approach. Aided in developing the pilot approach to using an offshore resource for limited technical functions.

Managed daily activities for key New Business applications, including all aspects of development and testing. Responsible for engaging offshore vendor for support and enhancements.* Developed and supported the Financial Institution Channel (FIC) sales model for self-service and assisted sales of life insurance products over the Internet. * Developed and managed all components of the electronic signature (eSignature) system, a key component of the FIC sales model and post-issue strategy for streamlining customer service.* Performed bi-monthly application maintenance releases. Duties included writing technical specs, application design and development, partnering with the test team to resolve defects, coordinating its production implementation, and validating the installation.* Managed offshore vendor relationships and resources for eSignature.

Lead Application Developer for a key initiative to generate electronic signatures supporting non-repudiation for long-term retention. * Participated in the selection of a vendor solution to support an electronic signature (eSignature) project. Tested several software and hardware products as proof-of-concept to determine if they met department needs.* Managed the development, deployment, and configuration of the eSignature application. Implemented solution included interfaces with vendor APIs, configuration of software and hardware modules, and code to integrate the product in the company's service-oriented architecture.* Collaborated with business users and legal department to ensure deliverables complied with company standards.* Led a team of several consultant developers throughout the project.

Managed development initiatives for functions related to corporate operations, accounting and tax business groups. Performed in increasingly responsible roles working with business partners to define requirements and implement them within the work group. * Led the development of the Prudential Account Signoff System (PASS), a key Sarbanes-Oxley initiative for the reconciliation and affirmation of corporate account balances. Responsibilities included: business analysis and strategy discussions; specification of process requirements; supervision of the programming team; development; and testing and training support. * Acted as tax department liaison and primary systems contact for software (internal and third-party) installation and testing, project development and systems consulting.

Supported tax and operations business functions within the Corporate Center. Provided leadership within the work group and a customer-focused approach to our external business partners.* Improved tax department processes by offering automated solutions in place of manual tasks. Reduced a manual process of assessing foreign tax calculations from 150 man-hours to two.* Developed using Visual Basic, Java, Sybase, and Oracle within a team environment to support various business partner needs. Provided leadership and design guidance to team members.

Responsible for application development and installation of applications to user desktops. * Collaborated with desktop integration group to test and install fat-client software. Resolved conflicts related to shared libraries or installation configuration.* Provided production support and completed maintenance releases for applications.

Company merged with PricewaterhouseCoopers shortly after I was employed there.* Wrote interactive voice response (IVR) scripts using proprietary software to support clients' requirements for employee benefits enrollment. * Partnered with business analysts and interdepartmental programming teams to complete IVR systems with strict timelines according to client specifications.