Account Executive - Federal CivilianNASA, SSA, DOC and DOJ

• Managed Federal System Integrator (SI’s), Independent Software Vendors (ISVs) and Managed Service Providers (MSPs) totaling $130M+ in annual revenue. • Achieved attainment ratings of 108%, 116% and 120% for three consecutive years, consistently exceeding assigned business targets focused on execution of go to market activities, pipeline creation and revenue growth. • Collaborated with field sales, marketing and partners to develop and execute go to market campaigns and sales strategies to meet business goals and grow revenue. • Worked closely with sales engineer and professional services to customize and deliver innovative solutions to customers. • Developed sales enablement content and presented to account executives to drive strategic initiatives, build awareness and generate new sales opportunities.• Created and maintained account plans to communicate account strategy to key stakeholders and track progress towards revenue and business goals. • Built deep customer relationships to understand the customer’s business needs and pain points.• Managed customer relationships and conducted quarterly business reviews (QBRs) to communicate status on key account projects and initiatives. • Brokered access to AWS product teams, solutions architects and professional services engineers to accelerate cloud adoption and achievement of customer objectives.

• Executed strategies to sell colocation and cloud services to grow accounts and meet year end revenue goals. • Worked with account executives, inside sales and customers to ensure project tasks were executed in conformance with contract requirements. • Educated new and existing customers on cloud and managed service offerings to help drive adoption. • Planned, directed and coordinated activities to ensure customer requirements were implemented and completed on-time.

• Provided business development support, writing and responding to SOW’s RFQ’s and RFP’s.• Supported efforts to create system security plan (SSP) to meet FedRAMP controls resulting in the award of an Authority to Operate (ATO) for our general support system (GSS) • Identified resources, assigned tasks and provided direction for completion of project objectives in accordance with contract requirements.• Managed technical performance and tracked action items to ensure project deliverables met quality objectives and contractual requirements on time and within budget.

• Managed project team of system, database and network engineers to provide design, application development and data center support for Network Operations Center (NOC).• Implemented best practices utilizing the ITIL framework to improve processes around incident management, configuration management and change management. • Led disaster recovery (DR) planning efforts to design, test and deploy technical solutions to meet high availability (HA), service level agreements (SLA’s) and Continuity of Operation Plan (COOP).

• Generated cost proposals, budgets and forecasting models for financial and profitability analysis.• Worked as business development manager reviewing project proposals to determine pricing, staffing and business strategy.• Successfully managed the planning and execution of several large-scale technology refresh projects involving hardware, operating systems, e-mail services and desktop applications. • Managed customer’s secure laptop program; responsibilities included: inventory management, risk management, configuration management, quality control and continual process improvement.