Senior Program Manager
CurrentSenior Program Manager• Coached a team of 5 Supervisors and Behavior Consultants to create cohesive therapy teams for their clients comprised of families, school staff and third-party providers• Oversee the work and development of a Supervisor, training her to create program books and conduct FBAs, which allows the company to expand its client base by 10-15 clients• Spearheaded a Behavior Consultant training manual to provide consistent, scalable training, allowing for greater… Show more Senior Program Manager• Coached a team of 5 Supervisors and Behavior Consultants to create cohesive therapy teams for their clients comprised of families, school staff and third-party providers• Oversee the work and development of a Supervisor, training her to create program books and conduct FBAs, which allows the company to expand its client base by 10-15 clients• Spearheaded a Behavior Consultant training manual to provide consistent, scalable training, allowing for greater standardization and precision in the company’s growth strategy and Supervisor promotion process• Collaborated with Program Manager to lead 3 virtual Social Skills groups designed to increase socialization for clients who lack peer interaction, resulting in client’s social interactions increasing from ~5 prompted questions or comments to unpromoted full conversations• Trained 3 Behavior Consultants to lead their own Social Skills groups• Established the Telehealth therapy model for the Greater Los Angeles region to resume direct therapy sessions during COVID-19 pandemic, allowing the company to remain operational and provide effective remote services• Developed presentation content, games, goals, and referendums for progress reports to support launch of inaugural Social Skills groups conducted via Telehealth• Conducted FBAs and utilized the FAST, ABAS-3, SRS-2, VB-MAPP, AFLS and Day-C to develop programming• Provided supervision for 12 clients by developing goals for programming, running parent training, writing progress reports, and attending IEP meetings• Created Program Development and independently conducted parent training for 15+ clients, empowering parents to work with their children outside of session and leading to 2 clients successfully graduating from the program• Shadowed FBAs and supported Program Managers in writing FBA reports, conducting graph analysis, and communicating with parents for case development Show less