Built and tested network monitoring software systems. Worked as part of a multi-disciplinary team that included software, hardware, field and network engineers, solution architects, and product owners to ensure a quality product. Created, maintained, and executed test plans against hardware and software platforms.• Led agile process as certified ScrumMaster keeping development and test on schedule,working with product owner to prioritize and add new features to bring in additional revenue.• Drove retrospectives and process improvement to gradually improve the team and productwith each sprint.• Maintained continuous integration and automated build process, supporting normal dailyoperations.• Designed and developed an automated software test framework in Python. Integrated withCI tools to ensure automated tests run on every build with results and metrics recorded.• Researched and evaluated test automation tools such as Sikuli. Built custom tools asneeded to maximize the number of automated tests and reduce tool licensing costs.• Automated testing for two products which were configured and accessed solely via REST APIs with JSON data.• Developed a GUI in AngularJS with associated unit and end-to-end tests using Protractor.• Led the initial charge switching from Xen to VMware virtualization resulting in a more stableplatform for automated test.• Maintained and updated InstallAnywhere and RPM package creation along with associatedinstall and upgrade tests to ensure a smooth customer experience.• Built numerous network and virtual environments for testing or as proof-of-concept forcustomer solutions to bring in additional revenue.• Served as escalation point for field teams, interfacing with R&D to resolve customer issues.• Mentored new team members. Often sought by other teams to provide support with specificexpertise or to remove a roadblock, advancing the company as a whole.