FME (Foreign Material Exclusion) Technician. Worked with craftsmen to ensure all tools and supplies taken into an area were accounted for and removed from the work area.

Part of the Isuzu reman team tasked with the teardown, cleaning, and rebuilding of Isuzu diesel engines.· Focused on the Isuzu parts area to ensure parts were received, put away, and dispersed in an orderly manner. • Designed layout for Isuzu warehouse to ensure tasks could be completed safely, efficiently, and effectively. • Worked with the Monarch shipping team to ensure all Isuzu and MTU parts were signed for and accepted according to PPG expectations.• Completed cycle counts to ensure physical and expected parts quantities aligned.· Assisted other areas of the warehouse as needed to ensure customers and technicians received their parts in a timely fashion.

Worked as part of a team to ensure all warehouse duties were efficiently and correctly completed. · Focused on the Isuzu parts area to ensure parts were received, put away, and dispersed in an orderly manner. · Reorganized the Isuzu aisle to ensure ample space was available when needed for incoming freight.· Relocated all Allison parts to another part of the warehouse to ensure a more efficient workflow.· Assisted other areas of the warehouse as needed to ensure customers and technicians received their parts in a timely fashion.· Cross-trained in shipping/receiving and filled-in as needed.

Collaborated with management, UPS personnel, and customers to meet or exceed package delivery requirements during holiday delivery season.· Used the resources available to ensure customers received an efficient and hassle-free delivery experience.· Volunteered to assist other drivers when unexpected barriers arose.

Lead a team to transition Horizon Air’s Maintenance & Engineering reporting structure from paper to a computer-based program format. · Reporting structure change created a more effective and efficient flow for reporting and allowed for a timelier response to incidents and concerns by leadership and compliance teams.· Results drove discussions surrounding data driven positive changes to set policies and procedures to create a more cohesive and consistent employee and customer experience.

Collaborated with management, UPS personnel, and customers to meet or exceed package delivery requirements during holiday delivery season.· Used the resources available to ensure customers received an efficient and hassle-free delivery experience.· Volunteered to assist other drivers when unexpected barriers arose.

Dynamic member of peer-level group working together to ensure compliance and safety within the Horizon Air system.· Enhanced customer satisfaction by working with regulatory entities and company departments to improve and implement customer-focused processes and procedures.o Defined a more consistent workflow for employees.o Allowed for a more fluid and enjoyable customer experience.· Managed compliance and safety in 14+ stations through consistent and thorough station visits and audits resulting in improved safety culture, increased morale in stations and a more efficient work experience resulting in a more consistent customer experience in the Horizon Air system.o Data collected was used in a collaborative effort with station leadership and personnel to ensure expectations were known and implemented in accordance with documented policies and procedures. o Guided conversations between station personnel and leadership with the intent of continual improvement of documented policies and procedures. · Facilitated a team of airline and FAA individuals to develop and introduce Horizon Air’s current ballast program resulting in:o 30% reduction in the number of weight-based errors directly related to the ballast program.o 50% decrease in regulatory fines related to ballast.o Negated FAA warnings of Horizon Air losing their operating certificate due to the previous ballast program.

Worked as part of a team to meet and exceed scheduled aircraft arrival and departure times safely and efficiently.· Ensured a safe work culture and on time performance for the airline by performing leadership and team captain duties. · Executed a wide range of training from initial onboarding to advanced training for ground service employees for both Horizon Air and American Airlines.· Redesigned the American Airlines Anti-Icing / Deicing Program for the Boise station training classes to align with Horizon Air’s Program when possible. This allowed for less inconsistency and a more aligned process.· Implemented a new Load Management Program across the Horizon Air and Alaska Airlines system as a member of the Smart 4 Aviation deployment team. This provided a more proactive approach to load management through pre-planning and a collaborative management process resulting in a program that was aligned Alaska Airline’s load integrity process requirements.

Worked to ensure all inventory data was correct at the Boise Distribution Center.· Worked directly with leadership and store personnel to resolve discrepancies in inventory counts. · Part of a team tasked with stabilizing inventory controls by overseeing inventory management and product counts.

Taught middle school Industrial Technology and Art.• Redesigned the Industrial Technology program at Lowell Scott Middle School to allow for a more fluid middle school program.• Implemented the hands-on, in-class curriculum focused on science, technology, engineering, and mathematics.• Increased course elective participation by 200%.• Named Teacher of the Year 2007-2008 for Lowell Scott Middle School as voted on by my colleagues and students.