Consultant
Halifax, Nova Scotia
Sierra Systems was acquired by NTT DATA Services in 2018. Founded in 1966, Sierra Systems provided a full suite of advisory, systems development and integration, and application managed services, with strong support for Microsoft and Oracle software solutions. I worked for a number of private and public sector clients in Canada and the United States, in the areas of: business analysis, change management, proposal development, team leadership, training, and quality assurance testing. As a Business Analyst, I conducted needs assessments with clients to identify business technology requirements and develop detailed business and technical specifications, which included costs estimates. I developed and delivered presentations to clients using my strong communication skills. I facilitated, recorded, and analyzed workshop and interview sessions. I also conduct business process engineering activities, supported the development of project strategies and plans, and provided input into planning processes. Change Management activities included helping system users to adopt the new system and use it productively and ensuring that adequate documentation and support was available to the users. Project planning included the development of strategies and detailed plans for Change Management, Communications, Project Management, Testing and Training Implementation activities. I also provided analysis and support in the updating of project plans, project definitions, issue and risk mitigation definition, and workshop facilitation.