Growth for Subscription ManagementI currently lead a team of PMs in product ideation and experimentation for subscriptions. Focused on free user acquisition, trial conversion, user expansion and retention.

- Defined partnership strategy across a global set of 3,600 partners to build Meta’s developer ecosystem and engage partners in Meta’s products, achieving 600K monthly active users through partner enabled channels- Led global startup programs team to critically assess growth opportunities of high potential startups. Sourced and qualified 114 new partners and achieved 37% conversion for product integrations

- Identified and prioritized growth opportunities through data analysis and user feedback, to drive product roadmap. Total customer deposits increased from $2M to $500M and customers from 200 to 65,000- Introduced new monetization opportunities for a historically unprofitable segment through an additional product use case to engage customers, generated monthly revenue for $600K- Led the development of chatbot and livechat service from ideation to implementation, including vendor selection, due diligence, user experience design and training of customer service agents, achieved 60% customer deflection in contact rates and reduced customer servicing cost by 67%, $880K annual savings- Established testing process to run various experiments for cross-functional teams at scale. Conducted A/B testing in mobile, web and marketing channels, along with leading marketing and promotionalcampaigns, e.g. changed messaging strategy to promote wire transfers, increased funding wires by 234%

Examples of projects listed below:- Evaluated and recommended a digital marketplace for an international education institution through assessment of content creation partnerships, corporate education and employment pathways. Further, analyses opportunities for shift from traditional B2C to B2B business model, (forecasted revenue of $20M over three years)- Explored new business models and revenue opportunities for a large international bank though the impact of emerging technology, i.e. blockchain, IoT and machine learning. Further explored the impact of shifting demands in asset ownership to alternative models (e.g. fractional ownership) - Identified the opportunity and further developed a business case for a large professional services firm to establish a digital idea management platform. Collaborated with cross-functional teams, including designers and developers to design, build and launch the ideation platform across the Oceania region for 6,000 employees - Led the target operating model workstream in a large business and technology transformation program for a large Australian organisation. Through engagement with senior stakeholders and data-driven analysis to support decisions to implement operational efficiency, a reduction of 12% FTE was realizedAchievements: *Oceania Innovation Champion and Finalist*President of EY Toastmasters*Emceed Annual EY Town Hall Event (audience of 2,000)*APAC Tableau Finalist*University Guest Speaker and Mentor

- Analyzed opportunities and solutions for the PMO to improve efficiencies through automation of weekly reporting and dashboards - Assisted with onboarding, scheduling and project compliance