Staffing specialist at Talent Groups Inc. found me and provided support through the application and interview process for a Tower Structural Analyst position at Crown Castle.

Working for GCI to build master equipment list to populate CMMS/EAM software to build preventative maintenance system and asset reporting tools.

• Led regional maintenance program for 3,300 telecommunication tower sites located across multiple states. Responsible for operation, readiness, and regulatory compliance of capital assets, infrastructure, and customer equipment. Ensured tower sites were safe and open for employees, customers, and general contractors to work during global pandemic.• Administered multimillion dollar OpEx and CapEx budgets ensuring compliance with engineering, operations, and corporate guidance to meet financial goals. Provided required reports, budget forecasts, and line-item budgets. Managed special projects with their additional budgets for accelerated spend, jurisdictional compliance, lifecycle maintenance, tower modifications and capital infrastructure upgrades. Managed maintenance projects for teammates greater than $50K ensuring compliance with competitive bid policies. Worked with project coordinator and auditors to provide missing documentation.• Managed regional maintenance program using CMMS/EAM software to create, track, and manage more than 6,000 maintenance tickets annually. Responsible for lifecycle of maintenance tickets from creation to closure. Ensured maintenance ticket triage was performed setting priority, budget, ownership, and action required. Utilized maintenance ticket systems to schedule preventative, corrective, and casualty response maintenance. Measured metrics (KPI) of maintenance program effectiveness to develop strategies in accordance with budget and engineering standards. • Submitted maintenance tickets for complex tower site issues to engineering team for review and guidance. Provided drawings and photos as required. Requested structural design drawings (SDD) to be used as scope of work for bid process.

• Led regional maintenance program for 2,000 telecommunication tower sites located across multiple states. Responsible for operation, readiness, and regulatory compliance of capital assets, infrastructure, and customer equipment.• Supervised seven remote Field Operation Technicians in fast paced engineering and operations environment. Built high performing remote team through communication, training, and empowerment. Remote technicians responsible for safety, security, structural integrity, and configuration management at tower sites by performing scheduled ground-based engineering inspections. Ensured ground inspection quality and by performing desktop reviews and providing feedback. • Managed time and attendance for remote technicians. Monitored their metrics (KPI) and delivered feedback. Provided coaching. Led weekly team meetings. Delivered semiannual performance reviews. Submitted timely recognition for superior performances. Reviewed individual development plans and created training events based on development plans.• Managed incident response for natural disasters and tower site emergencies working with NOC, local authorities, and customers. Collaborated with internal and external teams to assess damage and share reports and photos. Collaborated with cross functional teams so customers could install temporary equipment and services to get their equipment on-air. • Administered OpEx and CapEx budgets to meet quarterly and annual financial goals in accordance with guidance. Provided financial reports, budget forecasts, and line-item budgets. Managed request for quote program in accordance with Crown Castle competitive bid policies for projects greater than $50K. Utilized maintenance ticket bulk bids for fixed pricing programs set by supply chain to get best-pricing on repairs. Collaborated with auditors to provide missing documentation.

• Military veteran who achieved rank of Master Chief Petty Officer (E-9) in the United States Coast Guard. Responsible for the operation of seven advanced electronic technical training courses at the Coast Guard training center. • Managed seventeen permanently assigned military and civilian instructors. Supervised two hundred students each year. Managed time and attendance. Delivered feedback and coaching to both instructors and students. Delivered semiannual employee performance reviews for instructors. Submitted awards in a timely manner recognizing superior performances. • Administered $1.08M OpEx budget to support training facilities, tools, test equipment, and spare parts. • Led curriculum update upon learning that all 7 curricula were delinquent and needed to be updated. Analyzed existing curriculum by auditing all classes, training objectives, lesson plans, instructor guides, student guides, PowerPoint presentations, job aids, and handouts. Documented analysis and submitted recommendations training leadership team.• Led curriculum development team to successfully develop, implement, and evaluate training objectives, lesson plans, instructor guides, student guides, PowerPoint presentations, job aids and handouts. Audited pilot of new curriculum. Reviewed feedback from students. Submitted feedback and recommendations to training leadership team for approval.

Leadership Team for 2,300 Electronics Technicians located around the world, Managed Tactical Weapons School and Supervised 17 Instructional Staff Members and 100 annual students.

Managed 3 electronic and engineering maintenance shops for all maintenance, projects and installations across a 23 state operational area. Facilitated Human Resource programs that included quarterly visits to maintenance shops delivering organizational training, career counseling, and award recognition to 48 employees. Managed a successful $7M VHF Communication System Recapitalization Project receiving recognition as the Regional Team Leader for accomplishing site surveys, quality control inspections and operational testing. Supervised 2 senior electronics technicians within office and over 20 electronic technicians attached to 3 regional maintenance shops.

Managed 2 contractor staffed electronic and engineering maintenance shops supporting southern Washington and northern Oregon. Conducted quarterly Quality Assurance and Quality Control inspections evaluating contractors performance for all accomplished maintenance, installations and stockroom inventory (GFE). Managed Physical Security for 12 communications sites leased through other government agencies.

Managed the Electronics Shops and spaces aboard the ship including 2 electronic repair shops, transmitter room, radio room, combat control room and pilot house. Supervised 7 electronic technician that included mentoring professional growth through the Coast Guard Advancement System framework. Lead technician for electronic systems aboard Coast Guard cutter responsible for the maintenance and operation of communication systems, surveillance systems, weather systems, and navigation systems.

Managed communication fundamentals classroom, lab and spare parts inventory. Supervised 220 students each year including student performance reviews, chairing student advisory boards and filling role as Class Advisor. Led curriculum update of instructor guides, student guides, PowerPoint presentations, job aids and handouts.