A highly effective and steadfast Information Technology (IT) leader and specialist with extensive experience, focus and excellence in IT Operations. A leader that is flexible and supportive of his peers through mutual respect and trust. With almost 7 years in the energy distribution industry and over 15 years in the banking and finance industry, managing and supporting complex and large enterprise-wide environments. Experienced in a variety of business and service tasks and demonstrated ability to understand business needs.Leadership skills having managed large cohesive teams to address complex service delivery issues and drive programs in infrastructure, system life cycle, release management, service continuity and strategic outsourcing. Exceptional analytical and collaboration skills having worked very closely with key infrastructure (server and storage, virtualisation, and middleware) delivery teams, application support teams, project management office, service delivery and account teams. Advanced understanding and application of ITIL principles and processes in Incident, Problem and Change management.Key Capabilities:o Excellent communication and collaboration at all levelso Advanced and broad computer and technology knowledgeo ‘Hands on’ team leadership, development and mentoring to drive desired team goalso Ability to develop strong internal and external customer relationships across diverse groups and individualso Capacity to embrace, support and contribute to continuous improvement innovation to drive business successo Leadership capability having driven large teams across sites and countries
Listed skills include Infrastructure, Servers, Solaris, Service Delivery, and 24 others.
