Patient Access Representative
CurrentOptimized appointment scheduling by accurately recording patient preferences and availability while balancing provider schedules.Improved patient satisfaction by efficiently registering patients and verifying insurance information. Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.Assisted with medical coding and billing tasks.Answered telephone calls to offer office information, answer questions, and direct calls to staff.Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
