Jason Biggs Email & Phone Number

Consulted to help develop a gamified train the trainer program.Developing a gamified grammar learning program.

Lehi, UT, US

SummaryUsing analytic tools and processes, Avetta seeks to improve and maximize our offerings and support for clients - both vendors and suppliers. This person will conduct all aspects of analytics - including mining, generation, and visualization. Further, the analyst will work with management and key stakeholders to identify trends and areas of concern.

Angleton, TX, US

• Meet with senior stakeholders, both internal and external, to identify and execute projects that service the business needs of knowledge management, interactive training products, and performance support.Project.
• Performed detailed research on best practices for: Knowledge Management, Mentoring & Communities of Practice.
• Co-developed the ExxTend Knowledge process from conception through implementation.
• Created a generic mentoring module designed to provide mentoring programs to new clients who do not have one in place.
• Wrote user requirements for data collection and analysis software.Knowledge Analysis:
• Drafted, revised and published a new training manual outlining procedures for Knowledge Analysts.

• Delivered coaching expertise to clients in a variety of industries by strengthening skills such as: goal setting, communication, conflict management and stress management.KEY ACCOMPLISHMENTS:
• Actively engaged with frontline supervisors, guiding them through a transition period building their communication, delegation and motivation strategies in order to achieve organizational success.
• Shepherded an individual contributor through a promotion process that ultimately resulted in a management position overseeing 30+ colleagues in a fast-paced call center environment.
• Guided a pharmacy school applicant through the interview process resulting in her acceptance by the pharmacy school of first choice.
• Worked cooperatively to develop a dynamic marketing campaign and business plan alongside of a client that successfully launched a new business.

Masters, Behavioral Science, Industrial/Organizational Psychology

Ba, Psychology

Basic 40 Hrs. Mediation Course